Question about Sharper Image Professional Plus Ionic Breeze? QUADRA GP Silent (SI861) (2 Pack) Air Purifier
I cleaned the blades on my purifier and when i put it back and plugged it in the clean light was still on and it wouldn"t work..It worked before
I have 2 units, and had this same issue happen 3 times. Tonight it happened with a forth, last time i had to talk to management to get it replaced outside of warranty. Ionic breeze has major quality issues, and I would NOT buy anything else from sharper image. They also reduced the warranty from the original model drastically. for the price these were, they should be covered lifetime to show their commitment to their product. there is also a class action lawsuit against sharper image, for their false claims for the product...i believe sharper image chose to settle.
Posted on May 31, 2008
Same here - I have an Ionic Breeze Midi silent air purifier - I have cleaned this machine multiple times (even with thorough clean with air dryer, air canister, q-tips, etc) and the red light comes on automatically. I was going crazy - at least I know it is the machine now...
I agree, a very expensive purchase for such a short life....
Posted on Nov 16, 2008
This class action case was apparently settled in Jan 2007 and the consumers (you and me if we were still eligible to make a claim) get a whopping $19 credit/voucher. Here is an excerpt from the article linked above:
"Under the proposed settlement disclosed Friday in a regulatory filing, Sharper Image will offer $19 merchandise credits to each of the roughly 3.2 million consumers who have bought one of its "Ionic Breeze" purifiers since May 6, 1999.
The ultimate cost of the settlement will hinge on how many of the eligible customers redeem the merchandise vouchers, Sharper Image said in Securities and Exchange Commission documents.
The merchandise credits can be applied toward the purchase of other Sharper Image-branded products for a year after they are issued. "
Somehow I don't think this is any kind of adequate compensation.
Posted on May 31, 2008
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