Our BizHub 600 recently started acting up. Now, when I reboot it, it sticks at the splash screen and goes no further. I can still print to it, but nothing functions on the display. Is there a way to reset back to factory defaults? I have a feeling someone changed something they should not have...
Any reset will wipe the memory and network settings so I would recommend you have tech look at it and see if you can save all setting before wiping clean
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
SOURCE: How do you do a hard reset on a Konica Minolta BH 600?
To recover/change the Administrator password perform the following;
1. Enter the Service mode.
2. Press STOP-0-CLEAR to enter the Enhanced security mode.
3. Enter Administrator Password setting, and enter new Password.
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I should add that I have the admin password, that is not the issue. Issue is I cannot get to that screen since the "Konica Minolta" splash screen never goes away.
OK I was able to figure this out! Here is what I did:
Power off unit using main power switch. Then, hold down Utility button and startup the machine. When the Reset Trouble button comes us, tap it and you will see 'OK'. Then press Stop 00 Stop 01 and that will get you into Service Mode. From there I was able to fix the issue, which was an incorrect DipSW setting.
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