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Michael Sheppard Posted on Apr 01, 2014
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-Fitted new black cartridge and cleaned several times but print still smudged

1 Answer

richie46

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  • Computers & ... Master 12,962 Answers
  • Posted on Apr 01, 2014
richie46
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Clean all of the rollers and mechanism involved in moving the paper while printing. If problem still persists I would return cartridge as defective after checking with printer manufacturer for suggestions.

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If this just started after you replaced the toner cartridge, one would have to say that it is a bad toner cartridge.
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How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

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  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
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        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
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just remove the colour catridge and then see is it working with single catridge .
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