Question about Kenneth Cole KC1104 Wrist Watch
SERVICE THE WATCH AND REPAIR THE CRYSTAL ON MY AUTOMATIC LIMITED EDITION MODEL
SOURCE: Kenneth Cole KC1104 wristwatch
You can contact Kenneth Cole in the address below:
Kenneth Cole Geneva Watch Co Inc
Long Island City, NY 11101
Phone: (718) 729-8600
Fax: (718) 729-8761
They will direct you to their parts department.
Posted on Apr 05, 2008
Nothing is right here. First of all you have to go back to that watch repair shop and ask for receipt for what was done. Stem itself cost about $3-$5 and the rest is charged for quality workmanship. Yoy must get full description of work done. Watchmaking trade rules are very strict and if there were any other faults than the faulty (broken) stem, they shuld inform you ASAP and explain all the job and extra money involved.
And the most important - no decent watchmaker can return watch to the customer without properly checking it's timekeeping, functions, e.t.c., so, the only one to blame is the company who did repairs.
Copy receipt, write an email and contact Citizen directly, explaining everything to the smallest detail. They shuld give you full support and even return the money if you are lucky enough.
You can find email and address here:
Rate me, please.
Posted on Aug 04, 2009
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