Hello Angela;
My name is Peter. I am a retired field service appliance technician.
You have two manuals for your oven. One, is the installation manual and the other is the user manual. The user manual covers several different model numbers and does not help you with repairs.
You need to provide your oven model number which is on a label after you open the oven door.
Please provide the model number and tell us what the problem is.
You can obtain the user manual on the following web site after you plug in your model number.
Water Filters Lawn Garden Appliance Parts
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