Question about Toshiba Satellite A100-S8111TD Notebook

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Finger print malfunction on toshiba laptop

Hi
I have a toshiba satellite A100, which has a sensor for fingerprints, and all of a sudden it wont work. Everytime i swipe my finger, it comes up as "bad quality". I've tried re-doing my fingerprints, but even that wont work because every time i swipe it comes up as "bad quality". What is wrong??????? what can i do to fix it?

Posted by silsil on

  • drakespool Apr 13, 2009

    I have a Toshiba Qosmio G50-129.It is 3 months old.The finger print sensoris suddenly not working.I reinstalled with a newer version of TrueSuite Access Manager Fingerprint Software.The programme is AuthenTec Version 2.5.28.0.I am unable to check the actual hardware,as I believe the sssoftware is ok.Have you any ideas.Thanks.Mountcashell

  • Anonymous May 24, 2009

    best solution worked for me and I had this for quite sometime. I also don't understand why this issues should happen due to electricity stuff but it did work...thanks hendro

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Anonymous

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Try to unplug your adaptor (using battery state), if your fingerprint work good, it's mean that the problem is your electrity (in your house/office) have grounding problem. Try using shoes or something like that so your body don't make a direct contact /w ground. I dunno, how this problem could be like this, but my tips is work well.

Posted on Jan 09, 2008

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Shawn Bowman

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Try cleaning the finger print device with rubbing alcohol. If no good then try reinstall the drivers.

Posted on Nov 12, 2007

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1 Answer

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NOTE: If you need to start over during the fingerprint registration process, right-click the
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