Bruce Pettibone Posted on Mar 31, 2014

Alcatel Concorde ZTE keeps rebooting and then screen freeze

Random rebooting and then unlock screen appears and screen is locked so have to take out battery and reinsert for good reboot. Random reboot happens when NOT using phone. Same issue with my wifes ZRE Concord.

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Anonymous

7 Answers
Posted on Jan 12, 2009

SOURCE: sidekick 08 stuck on reboot screen, keeps rebooting

I know you think that T-Mobile customer care may be stupid, but there is a process when you call and they will get you to a Sidekick specific department that uses a troubleshooting flow to determine if the problem is fixable or if your phone just simply needs to be replaced. Your phone has a 1 year warranty from the day you bought it and just in case it is extremely helpful to have the insurance added. It is not fun having to shell out another $350.00 to replace something that you just bought if the warranty does not cover whatever the problem may be. The deductible for a Sidekick is only $130.00 to replace.

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