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Chances are your screen went defunct. Or it could be a problem with some other piece of hardware. You can try using the USB cord to plug it into the USB port on a laptop or desktop and see if the computer can read the files. If it can display and explore folders and files, chances are it's the screen (display) that went south. It it can't display and read folders and files chances are it's the memory or some other internal hardware that died. Sadly these things are cheaper to replace than to repair. I have a Kindle II with a faded out display. It works but the text is so light that it's barely readable so I retired it. I have a Kindle Touch that I dropped and the screen broke so I ended up getting a Kindle Paper White and I like it the best of them all.
go to www.blackberry.com and download the desktop manager for your phone and service provider and reinstall the software. if it is an unlocked phone you need to navigate to the common files/rim and delete the vender file first.
try going in your bios durring a reboot by pressing F2 set to default and save and exit. what i would do being that you had a virus is save all my info, and do a new installion. [email protected] that should fix and re install whats been deleted, cause virus .
Jar-Head, bad news, the picture tube has a mild short in the green cathode, tech can come out and try to restore it but it`s usually a futile attempt on sony tubes, sorry to be the bearer of bad news, BMW Rider