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SGcvn69 Posted on Mar 26, 2014

Range's cast iron grates cracked under normal use in three locations. Kitchen Aid refuses to admit there is a problem.

Under normal use, my cast iron grate on my range has cracked in three locations. The latest, I had just cooked dinner and then turned on the oven to bake some scones. While it was preheating, I heard a loud POP! Looked at the grates and there was a new crack! This is a defect and because KitchenAid has not had any other complaints or recalls they refuse to do anything about it! I'm not even abusing this appliance! Just normal use!

  • SGcvn69
    SGcvn69 Mar 26, 2014

    P.S. This is a model KGRI801PBS00

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5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Apr 05, 2009

SOURCE: how to clean the cast iron grates and stove top of a gas range

glass cleaner WITH ammonia, and a small toothbrush works well. mop up with an old washcloth, rinsing often. for pieces which have gummy residue, and which can be removed to the sink for soap and water finsing afterwards, try GooGone.

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fixyourboard

Fix Your Board

  • 310 Answers
  • Posted on Oct 13, 2009

SOURCE: Kitchen Aid KESC307 Electric Range oven shuts down unexpectedly

We've seen similar problems due to an intermittent failure in the control board. If you can have it removed we can likely repair it for you.

Best Regards,
Bruce
www.fixyourboard.com

Testimonial: "Prompt response and likely the solution although I have not experienced the problem again. "

Anonymous

  • 5 Answers
  • Posted on Nov 15, 2009

SOURCE: Which is best porcelain or cast iron grates? I am

Cast Iron by far, ceramic grates chip and are VERY difficult to clean!!!

Anonymous

  • 1 Answer
  • Posted on Jan 03, 2010

SOURCE: I have a Kitchen Aid range model KGST307GBS0. The

The door light switch was broken (upper right face of oven). The door switch is automatically activated when the door is opened to turn on the oven light. When the door is closed the switch is depressed to turn off the light. It seems the switch position is detected by the oven and if it is in the open position it will not allow the oven to function properly (reach temperature or allow the cleaning cycle to run). I temporarily locked the broken switch in the closed position, which allows the oven to function. A new switch was ordered for replacement.

Anonymous

  • 2777 Answers
  • Posted on Oct 14, 2010

SOURCE: Can we use cast iron cookware (e.g., frying pan)

Yes you can definitely use iron cookware on this range without an issue. It is made for all types of cookware. Just make sure you do not drag the pan against the grates, but any cookware would hurt the grates if you did that.

You are definitely safe to use them.

Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. If you still have a question or concern about this problem please just respond / reply to my answer here before rating my answer.

Thanks
Tim

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Related Questions:

0helpful
1answer

Cleaning cast iron grates on a gas stove, "not porselen."

Gratings on gas stoves aren't usually very rough and are mostly covered with vitreous enamel to make them easier to clean for the first few years.

An engineer would season a casting by leaving it outside for several months for the sun, wind and rain and a large number of temperature changes to prepare it for service.

A cook seasons a cast iron cookpot by soaking it with oil and effectively burning it off though there are more sophisticated methods an internet search will reveal.

In the old days cast iron ranges were a daily chore for the housewife. Parts that could be polished were sanded with emery cloth and the rest was polished with a preparation called "black lead grate polish".
These days the stuff no longer contains any lead but grate polish is widely available.
0helpful
2answers

Can I use a cast iron pan on glass cooktop range

Yes you can, magnetic induction stoves are working with anything metalic.
0helpful
1answer

Wfg361lvd

If you have a standing pilot (always lit), the adjustment screw is normally located behind the burner control knobs.
0helpful
1answer

Where is pilot light located

under grates and under top of stove normally in the middle or rear
0helpful
1answer

Can we use cast iron cookware (e.g., frying pan) without damaging the range grates?

Yes you can definitely use iron cookware on this range without an issue. It is made for all types of cookware. Just make sure you do not drag the pan against the grates, but any cookware would hurt the grates if you did that.

You are definitely safe to use them.

Please make sure you rate my answer 4 thumbs up! Thanks so much for understanding, it would be a huge help to me. I would be forever grateful if you could do this for me. If you still have a question or concern about this problem please just respond / reply to my answer here before rating my answer.

Thanks
Tim
1helpful
1answer

Which is best porcelain or cast iron grates? I am

Cast Iron by far, ceramic grates chip and are VERY difficult to clean!!!

0helpful
1answer

How to clean the cast iron grates and stove top of a gas range

glass cleaner WITH ammonia, and a small toothbrush works well. mop up with an old washcloth, rinsing often. for pieces which have gummy residue, and which can be removed to the sink for soap and water finsing afterwards, try GooGone.
0helpful
1answer

Frigidaire Gas Range with paint blistering around largest burner etc.

go back to where you got it from the paint should not come off after such a short time same as the grates .
5helpful
2answers

Cleaning the cast iron grates and griddle

Try This....
Place the grates in a sink of hot, soapy water and let soak for 15-20 minutes. For tougher stains, add a cup of sudsy ammonia to the water. Make sure grates are thoroughly dried after each cleaning. After the cleaning process, Lightly coat the bottom of the grates with a cooking spray and then blotting them dry.
Or
If you self clean the oven on occasion, put them in the oven when running the self clean cycle.
2helpful
2answers

Cast iron pans

Cast iron cookware is NOT recommended due to the weight and the potential damage it can cause to the glass top surface. There's nothing better than a good old-fashioned cast iron skillet that's been broken in over a number of years of use, but they are better suited for gas ranges rather than electric. I hate it. I have several cast iron skillets that I only use on the outdoor grill, because I currently own a glass top electric range.

Aluminum bottom pans and copper bottom pans heat well, but can leave metal transfer marks on the cook top surface. If the marks are cleaned after use with an approved stove top cleaner, you shouldn't have any problem retaining the condition of the glass surface, however. Stainless Steel seems to offer good resistance to metal transfer, but takes a little longer to heat than aluminum or copper. So...you have somewhat of a trade off. Baked enamel cookware seems to be the best recommendation because it heats wells and causes the least amount of damage to your glass top surface.

IMPORTANT: Make sure the bottom of your cookware is FLAT. If your pans are warped or bowed, this can cause uneven heat transfer on the heating elements and potentially cause the cook top to crack. Most manufacturers will not replace the top if it still under warranty if it is determined that your cookware caused the problem.

A little over kill, but I hope this helps you.
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