I found it to be a fault with the thermal cutoff safety device, which stops the unit from overheating if it's activated without water. The component is labeled AUPO BF-192 and is available for around $5.I found it to be a fault with the thermal cutoff safety device, which stops the unit from overheating if it's activated without water. The component is labeled AUPO BF-192 and is available for around $5.
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In case you are still watching this issue for a solution - I'm afraid my assessment of the company troubleshooting support and of this particular issue is that we are out of luck.
I have the same problem. Have downloaded manuals - very little information except for use...ie, don't get them wet.
I have contacted the company - they asked me for the same information I gave them in the original troubleshooting request...
We bought a new one - fortunately on sale at Target. The blinking light is the normal indication - lack of heat and boiling is the problem.
Our new pot boils on both bases...old pot clicks and then just sits there with a blinking light - the light should blink until the temp is reached.
I intend to return the old pot to Target and move on....I suspect there is a burned out coil but, it is too hard to troubleshoot and won't be able to be fixed.
I suspect that a better (more expensive) pot might have more durable coils...but, we'll see how long the new one lasts.
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OK, inside the unit there are three items, the heating element, thermostat, and thermal fuse.What has happened is the element got too hot and the thermal fuse opened.There is no reset button.In some cases you may run across a defective heating element or thermostat but its not common.The fix would probably be replacement of the thermostat and thermal fuse.For this, you would have to contact a small appliance repair center in your area.
Goodluck,
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I had the same issue with all lights blinking, but nothing else working (buttons would not respond or beep). I took the base off and used a small pair of pliers to bend the contact as Scott Cowen mentioned. Worked like a charm.
I ran into the same problem where the unit clicks but does not heat water.
I found it to be a fault with the thermal cutoff safety device, which stops the unit from overheating if it's activated without water. The component is labeled AUPO BF-192 and is available for around $5.
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