We turned on machine for the first time and attempted to prime the water line. Coffee and Steamer light flash for a little while. Coffee light becomes solid green but red error light turns on and is solid. We have attempted to push the steamer button and turn on the steamer to get the water flowing but it doesn't sound as if the pump is coming on. We just hear an initial click and nothing else.
SOURCE: Saeco Aroma Problems
Whenever we had this problem we needed to prime the pump. Turn the machine on and wait for the coffee light to come on. Then push the coffee button and turn the steamer on wide open until water comes through the coffee outlet. I hope that helps. The user manual can be downloaded from the saeco site.
SOURCE: Machine will not steam
It sounds like the booster boiler is not functioning properly, either the thermostat tripped or the element is damaged.
SOURCE: Hi, I a problem with my Saeco s-class incanto
Try this, when you run the hot water cycle to prime machine and it stops putting out water push in on the knob if that works then replace the tap rod assembly or the whole steam valve assembly.
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