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Shut down the device and take out the battery from its battery compartment, and re-insert after 5 minutes or so. The restart it. http://electronicshelponline.blogspot.com/
I would recommend calling RCA support at (800) 252- 6123 so they can suggest some troubleshooting steps you can take. If it is still under warranty and you're unable to get it working then you can send it back and get a replacement
Turn it off , wait some time tnen tor it on. If still there, leave it on till it discharges, charge it the turn it on again. If still so, take it for service on warranty
Not sure what you've tried so far, but have you downloaded and installed the firmware update? You will have to download it to a Micro SD card using a computer. Once you have it downloaded, insert the card in you tablet then to a hard start up. Do this by holding the power button and the volume down button at the same time. You will be asked what you would like to do. Select install upgrade from SD card. Once that is done, restart tablet. Good luck!
There are companies who will replace the screen for about the same price as a brand new Kindle BASIC. personally I would suggest:
- buy a new Kindle BASIC for 59gbp;
or
- download any of the FREE kindle apps and just finish your library reads for free whilst you look around for a replacement.
If you want a TABLET rather than a eReader remember ANY tablet will download the free Kindle app so you can read your books on a Fire or a ASUS or a NEXUS or a iPad or anything really :)
Most tablets can be reset by holding down the power key for a period of time 15 secs 30 secs etc. power on and then hold down the power key to see if it resets the device?
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