Bought 2 days ago, TomTom home loaded Ok backed up to computer. Today went to download map update, said not enough memory. Now the screen has frozen on the tomtom picture with a flashing white cross. Tried to back up says error trying to download from the file on the computer. When I ask for details of what is on the TomTom it shows nothing but says Capacity 957.9mb with 1.2mb free. Anyone help please
What is happening is your map updates are being copied onto your memory card without overwriting the old maps hence you are running out of memory.
In the tomtom home browser you should be able to delete your old map before installing the new one. Make sure you have a back up of the map card before you try this though so you can reinstall if something goes wrong.
Also have you replaced the voice prompts on your tomtom? The voice files take up a lot of memory so if you have put new ones one without removing the old ones you will be wasting memory.
There is one window in TThome that lists eveything installed on yuor card so have a good look at this and see what you can get rid of.
SOURCE: tomtom map activation
Im pretty sure that Tomtom provided what you needed, if you did buy the map...
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It is a Tomtom One Europe
Thanks for the help, unfortunately it turned out to be a bigger problem and it had to go back to Tomtom for repair.
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