The food processor shows the red light but will not actually do anything and makes no noise at all. Does this mean the motor has gone completely? I have only had it 18 months so am hoping not. Any suggestions?
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Re: Cuisinart MP14 Will Not Turn On
Cuisinart Food Processors – Motor Test First, do a motor test by removing the work bowl completely and using a pen to press in the grey button on top of the base (with the food processor turned on of course), toward the back. If the processor spins, the motor is still good. At that point, I would inspect the work bowl pieces, lid, pusher assembly, etc for cracks/damage. If all appears well, insert ALL the pieces back into place and try again. If even one piece is out of place, the processor will not spin. If it no longer spins, the motor has a problem. (This one has a 20-year motor warranty) Good luck! -Tha Mp3 Doctor
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Make sure work bowl handle is locked in so that the handle is facing the front of the processor, and that the feed tube and metal rod of the pusher are facing the back of the processor. If it is assembled in this way and still won't turn on, call Cuisinart for assistance, as you may have concelaed damage to one of the work bowl parts. 1-800-726-0190
The video is generic, and may actually show a different model with completely different assembly instructions. For the DLC-8S and DFP-11 series, you want work bowl handle facing the front of the processor, feed tube on lid facing back of the processor, and sliding lock switch facing the front of the machine. For the DLC-2011, you want work bowl handle facing front, lid lined up with work bowl handle, and metal element hanging from pusher facing front.
To make sure the motor is working first, remove the work bowl, blade, etc. completely from the base of the food processor. Plug the base in and turn the food processor on. Then use a pen to press in the dark gray or black button on top of the processor - if it makes a sound, your motor is good. If it doesn't, call Cuisinart and get your processor repaired.
Remove the work bowl from the base of the food processor, and separate the bowl, lid, and pusher sleeve. Plug the base into the wall outlet, turn the food processor ON, and then use a pen to press in the dark grey or black button on top of the base of the food processor - if you hear some kind of noise, then your motor is still good. Put the work bowl on first, with the handle facing the front of the food processor. Put the lid on, with the lid lined up with the handle of the work bowl.
Put the pusher sleeve in the lid, with the metal piece facing the front of the processor.
Your processor should now turn on.
If it doesn't call Cuisinart and see if you are still in-warranty (3-year warranty).
You should not have taken it apart - that unit has a fantastic warranty. Call Cuisinart and get it repaired - don't even hint that you took it apart, or your warranty is void.
jo82 - here is how to test your motor to be sure -
Remove the workbowl completely, plug the base into the wall outlet, turn the machine on, take a pen and press in the little black/dark gray button on top of the base. If you hear spinning, then the motor is fine.
If the motor is fine, put the work bowl back in place with handle facing fromt of machine, lid lined up with bowl, and pusher sleeve with metal element lined up with front of machine.
If the motor test failed, call Cuisinart and get the unit repaired.
Make sure you are using the dough blade for dough instead of the regular blade - dough will cause the regular blade/assembly to gum up. This is actually a VERY high quality unit w/ a 20-year motor warranty. I would see if you get better results with the dough blade. Don't give up on it yet.
The regular chopping blade requires a stem adapter. The other blades require the detachable stem. I would double-check the user manaul to get a visual on it. Cuisinart food processors are great, but they are also the hardest to assemble.
Do these directions in reverse - (the how-to DVD is generic - not for each individual Cuisinart food processor):
Removing a Cuisinart Food Processor Work Bowl You have to remove the pusher first by twisting it off. Then press the sides of the pusher sleeve inward and slide the sleeve up and out of place. Then twist off the lid - all twisting on these food processors works either clockwise or counterlcokwise - not both. Then twist the work bowl to the left (clockwise). Voila! -Tha Mp3 Doctor