Question about Canon PIXMA MP810 All-In-One InkJet Printer

1 Answer

Scanner driver problems for MP810

I have just installed a ASUS WL500w wireless router to which my Canon MP810 plugs into via a usb port.
I can print from my PC and also print wirelesly from notebook.
My problem lies with the scanner.
It has stopped working.
If I try to open Navigator I get a mesage "the scanner driver supported by this software is not installed, install it and then retry."
I have installed the driver software several times.
I have even uninstalled all Canon software and drivers and done a fresh install but are still getting same message.
Your help is apreciated

Posted by bloodycrash on

  • 3 more comments 
  • Andyvan Dec 02, 2007

    I have exactly the same problem. After installing the software on the Canon EOS Utilirty Disc that came with a camera, The MP810 scanner stopped working. //Anders

  • Anonymous Jan 10, 2008

    I came home, plugged the mp810 onto my pc with windows Xp, the printer works like a dream, but the scanner wont, I see him in my hardware, with a yellow dot, and can't find a driver that can make my scanner work.

  • krrinngy Jan 15, 2008

    I seem to be getting the same issue. I can print via the bluetooth (belkin) but when I use the MP navigator to try and scan I get an error notice occurring. I have also reinstalled the drivers but without any success, anybody have an idea.

  • Anonymous Feb 13, 2008

    I do have the same problem with my Asus WL500W and Canon MP730. It can print but cant scan. I think the main problem is the router.

  • Anonymous Jan 18, 2009

    I try to scan using the navigator via airport express and get the error 155.0.0.



1 Answer


  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Canon Master
  • 19,396 Answers

If you do not have the software, you need to download the software from one of the following locations:

Official Canon Drivers and Software

After downloading is finished, unplug the USB and run the software that you downloaded.
The software installer will tell you when to connect USB.

Some Canon device may not be Vista compatible and cannot work on Vista.

Posted on Dec 04, 2008


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cant set up cannon mg3170 wirelessly

Hi Rachel,

I know this isn't exactly help, but I thought I should say something.

I had a similar canon printer which connected to my wireless network and then after a few days decided that it had had enough of wireless printing. I did everything including a reinstall. I then took it back and got a new one. This strangely did exactly the same thing, so I took it back and got a refund and am now happily wirelesly printing on an Epson printer.

Sorry this isn't a solution,


Aug 13, 2012 | Canon Office Equipment & Supplies

1 Answer

Instead of using a usb cable, I want to print wirelessly from laptop or iPad to my Canon PIXMA MP810 Printer. I have a wireless router with spare ethernet plugs at rear. What are my alternatives ? for...

You could purchase a ethernet print server which will allow you to connect your printer to the router via ethernet cable. I recommend the TPLink TL-PS110U. I use this for one of the printers in my office.

Alternatively, you could purchase the TPLink
TL-WPS510U. This is a wireless print server. It will give you some freedom if you wish to locate your printer to somewhere other than beside your router.

May 07, 2011 | Canon PIXMA MP810 All-In-One InkJet...

1 Answer

How can we link a Kodak printer to operate wirelesly with my laptop via a Sagem router

If the printer doesn't already have network capability, you'll need to use a USB print server. Here's an example. You connect the server to one of the router's wired ports, and then any network computer (wired or wireless) will be able to print to the printer.

Jan 19, 2011 | Computers & Internet

1 Answer

What are my options to configure Canon i850 for wireless printing


I looked at the specs of you printer and it does not support ethernet/ wireless connectivity your best bet would be to connect your printer to your router with usb cable that's if your router supports it else you can buy what they call a wireless print server and connect wirelesly to your router or pc

Nov 17, 2009 | Canon i850 InkJet Photo Printer

3 Answers

I have a wire less network set up and want to use my lexmark x1270 so i can print wireless but cable is USB and do i need to get a cable to put into my router or??

You can't set it up wirelessly, persay. but you can use a special bluetooth adapter in the "pic bridge" slot on the front. I have seen them on e-bay from £5($8) to £12($17) or so.

Oct 24, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Printing from my laptop

I would need more information to help you with this problem. Do you have the correct and up-to-date Canon drivers installed in your laptop? Is the Canon operating as a wireless unit, or is it connected to the computer via USB cable? If wireless, is the Canon setup to operate wirelessly? If on a USB cable, is the USB port properly configured? Is the USB cable plugged in at both ends? The easiest thing to try is to go You can find downloadable drivers, installation instructions, and other documentation, free. The Canon drivers use an INSTALLATION WIZARD program to guide you through the printer set-up process.

Sep 24, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Asus WL-500W USB printer - Can't add printer

Fixed it, remember to install the vista driver for your harddisk, then select the port of the ip to the wireless devide, then it should work, you can check in the wireless web setup that the printer is located, under System.

May 12, 2008 | ASUS WL-500W Router (WL500W)

2 Answers

Wireless Printer Setup

For installing a wireless printer on Windows XP, wireless router is an essential device.

Follow the recommended steps mentioned on the installation CD of the router, and set-up a wireless network.

Since several computers or laptops will access the printer, it0 1is recommended to connect the wireless printer to the main computer through the USB port.

To begin the installation process on Windows XP, access the network setting in the Control Panel, and activate the file and printer sharing option in the LAN setting.

This will allow the operating system to recognize the availability of a wireless printer.

Now, click the Start button, go to Devices and Printers, select Add a Printer option.

Click the second option- Add a network, wireless or Bluetooth printer.

The computer will search for available printer and reflect it on the screen.

Click Finish; and the printer is ready to begin the printing process.

Feb 15, 2008 | Canon PIXMA MP810 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA  MP810 All-In-One InkJet Printer Logo

1,361 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2281 Answers


Level 3 Expert

13434 Answers

Tareq Bin Mostaq...
Tareq Bin Mostaq...

Level 3 Expert

1449 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides