Question about Canon PIXMA MP810 All-In-One InkJet Printer

1 Answer

Scanner driver problems for MP810

I have just installed a ASUS WL500w wireless router to which my Canon MP810 plugs into via a usb port.
I can print from my PC and also print wirelesly from notebook.
My problem lies with the scanner.
It has stopped working.
If I try to open Navigator I get a mesage "the scanner driver supported by this software is not installed, install it and then retry."
I have installed the driver software several times.
I have even uninstalled all Canon software and drivers and done a fresh install but are still getting same message.
Your help is apreciated

Posted by bloodycrash on

  • 3 more comments 
  • Andyvan Dec 02, 2007

    I have exactly the same problem. After installing the software on the Canon EOS Utilirty Disc that came with a camera, The MP810 scanner stopped working. //Anders

  • Anonymous Jan 10, 2008

    I came home, plugged the mp810 onto my pc with windows Xp, the printer works like a dream, but the scanner wont, I see him in my hardware, with a yellow dot, and can't find a driver that can make my scanner work.


  • krrinngy Jan 15, 2008

    I seem to be getting the same issue. I can print via the bluetooth (belkin) but when I use the MP navigator to try and scan I get an error notice occurring. I have also reinstalled the drivers but without any success, anybody have an idea.



  • Anonymous Feb 13, 2008

    I do have the same problem with my Asus WL500W and Canon MP730. It can print but cant scan. I think the main problem is the router.

  • Anonymous Jan 18, 2009

    I try to scan using the navigator via airport express and get the error 155.0.0.



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1 Answer

Ginko

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  • Canon Master
  • 19,396 Answers

If you do not have the software, you need to download the software from one of the following locations:

Official Canon Drivers and Software

Canon USA:DRIVER & DOWNLOADS
.....
After downloading is finished, unplug the USB and run the software that you downloaded.
The software installer will tell you when to connect USB.

Some Canon device may not be Vista compatible and cannot work on Vista.

Posted on Dec 04, 2008

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