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Posted on Jun 14, 2009
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Network interface card

My ISP said I'm not able to connect to the internet because my network interface card needs uninstalled and reinstalled. I do not know where to look for this or how to do it. I have e-machine

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Kevin Shafer

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  • Posted on Jun 14, 2009
Kevin Shafer
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You need to go into device manager (control panel, system, hardware, device manager). Under Network, highlight your network interface card, right click and select uninstall. Once it's uninstalled, reboot your computer and it will automatically install it again.

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  • Expert 52 Answers
  • Posted on Jun 14, 2009
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Basically the NIC driver needs to be reinstalled. This can be done using the driver cd that came with your system or if you have another computer, you may download the driver from their support website and then install it on this computer.

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1helpful
1answer

Device\NTPNP_PCI0027

Troubleshooting :
Cannot access internet in OS using onboard network card bg-country_outline_top.png bg-country_outline_bottom.png Solution

1. Please check the LAN settings in BIOS.


2. Install a fresh OS and the motherboard driver, network card driver in support CD or downloaded from official website.


3. If the network card is not recognized in Device Manager, please contact reseller (service center) for tests.


4. If the network card is recognized in Device Manager, please do some troubleshooting as the following steps:

4.1. If there is yellow question mark or exclamation mark before the network card, please re-install OS and drivers. If the problem persists, please contact reseller (service center) for tests.

4.2. If there is no yellow question mark or exclamation mark before the network card, but in Control Panel/Network Connections/Local Area Connection, the network cable is shown as "un-plugged(X)", please check network cable/router/switch/modem/other network peripherals and network port, or plug network cable to other system for test. If the problem persists, use another computer in the same network environment to check if it can access internet. If the network is not connected to internet, please connect ISP and network peripheral reseller or change network cable.

4.3. If there is no yellow question mark or exclamation mark before the network card, but in Control Panel/Network Connections/Local Area Connection is disabled (grey), please enable(right click and choose "Enable") it for a test. If the problem persists, please turn off firewall, search and kill virus, reinstall OS and drivers. If the problem still exists, please contact reseller (service center) for tests.

4.4. If there is no yellow question mark or exclamation mark before the network card, but in Control Panel/Network Connections/Local Area Connection is shown as "Limited or no connectivity" (yellow exclamation mark)", please do some troubleshooting as the following steps:

4.4.1. Right click and choose "repair"

4.4.2. Unplug and re-plug the network cable

4.4.3. Re-connect the network or access IP

4.4.4. Restart

4.4.5. Check server DHCP settings, IP configuration, seek advice from ISP

4.4.6. Skip router and connected to Modem directly

4.4.7. Turn off other computers in the same network to avoid IP conflict

4.5. If there is no yellow question mark or exclamation mark before the network card, and there is no abnormal situation in Control Panel/Network Connections/Local Area Connection, please do some troubleshooting as the following steps:

4.5.1. Try to access IP or Static IP automatically

4.5.2. Unplug and re-plug the network cable

4.5.3. Re-connect the network or access IP

4.5.4. Restart

4.5.5. Check server DHCP settings, IP configuration, seek advice from ISP

4.5.6. Turn off firewall, search and kill the virus, reinstall OS and drivers

4.5.7. Check MAC address ( You could follow the commands: " Start"-" All Programs"-" Run", please input " cmd", after that you could input " ipconfig/all" to check MAC address)

4.5.8. If possible, use another computer in the same network environment to check if it can access internet

a. If the network connection is OK in another system, please contact reseller (service center) for tests

b. If the network is not connected to internet, please connect ISP and network peripheral reseller or change network cable

tip

HOW TO CONNECT - INVALID IP ADDRESS - 169.254 ..IN VISTA

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Remember 196.254.x.x mostly we call bad ip address in fact this is not a bad ip address, The INTERNET ASSIGNED NUMBER AUTHORITY(IANA) has reserved the private ip address in the range of 169.254.0.0 to 169.254.255.255 for automatic private addressing. So this addresses are not found on internet. That is the reason we cannot go online with this ip addresses normally.

TRY FOLLOWING STEPS

  • Power cycle the system
  • Make the BIOS default
  • Check in Safe Mode with networking it the computer is going online,Try system restore if computer was going online before
  • Release and Renew the IP address
  • Turn off the firewall (Click on start >Type Windows Firewall inthe instant search box>Click on Windows Firewall>Click Off on the Windows Firewall Screen>Click OK>Restartthe computer)
Run Network Diagnostics
Click on Start> Type Network in theinstant search box> Click on Network and Sharing Center> Click on Diagnoseand Repair on the right hand side

Reinstall Network Card
Go to device manager> UnderNetwork Adapters, right click on the network card> Clickon Uninstall> Restartthe computer

Disable any Wireless Card

Go to device manager> Under Network Adapters, right click on the Wireless Card> Click on Disable> Restart the computer

Disable IPV6 ADDRESS

Click on start> Type Network in the instant search box>Click on Network and Sharing Center> Click on Manage Network Connections> Right Click on Local Area Connection> Click on Properties> Uncheck Internet Protocol Version 6 (Ipv6)> Click OK> Restart the computer

RESET WINSOCK AND TCP/IP STACK

Click on run>type cmd>press enter>on the black screen type the following commands.
netsh winsock reset> netsh int ip reset log.txt> Restart the computer

Create a new connection Manually

Click on start> Type Network in the instant search box> Click on Network and Sharing Center> Click on Set up a connection or network> Select Connect to Internet and then click Next> Select No, Create a new connection and click Next> Click on Broadband> Type ISP User name and Password, Type the Connection Name then click on Connect

STILL IT IS NOT GOING ON LINE NEED TO PULL THE COMPUTER TO THE FACTORY DEFAULT SETTING

***(NOTE:- YOU WILL BE LOOSING ALL THE DATA FROM THE HARD DRIVE)
on Sep 30, 2010 • Computers & Internet
0helpful
1answer

I want to find ethernet controller driver for my computer because my internet connection is lost after reformatting EMX-MCP61D3-iCafe

click start control panel admistrive tools computer management device manager scroll down network adapters + expand Ethernet driver right click you will have options to update driver disable uninstall or select properties general you will have the options to troubleshoot or to update driver rollback or uninstall
a yellow? ! question or exclamation mark or red x means you need to install/update driver right click to install driver
the driver might be on the disc supplied by your ISP internet service provider
or the motherboard disc http://download.cnet.com/realtek-rtl8139-810x-family/3000-2112_4-96337.htmlRealtek RTL8139/810x Family Fast Ethernet NIC:It is a highly integrated and cost-effective single-chip Fast Ethernet controller. It is enhanced with an ACPI (Advanced Configuration Power Interface) management function for PCI/Mini-PCI/Cardbus in order to provide efficient power management for advanced operating systems with OSPM (Operating System Directed Power Management). The RTL8139C(L) also provides a remote wake-up function by Magic Packet & Wake-up Frame to increase cost-efficiency in network maintenance and management. Furthermore, it supports the Cardbus interface for PC Card applications and is an ideal solution for notebook / motherboard-embedded network design.

if this driver package is not right
http://download.cnet.com/2000-20_4.html
on the home page you should see a search tab just type in what you are looking for
(be precise) don

0helpful
1answer

I have no internet connection and the little light on the card does not come on

The simplest thing to try first is making sure your network cable is firmly connected at both ends. Sometimes a poor connection is all that is wrong. You can try plugging the cable in to another computer. This will show you if the trouble is in your computer or the external connections.

If the cord is plugged in, you may have a bad cable, the interface card may have gone bad, or the modem or router the cable is plugged in to may have a problem. The light on the interface card won't come on if it's not communicating with something at the other end.

Some people have a simple modem to connect to the service provider (ISP), and it will have only two jacks on the back: one for the connection to the outside network and one for your computer. You may have a modem/router combination which typically has four jacks on the rear for wired computers. This is what most ISPs supply now when you get service. Or you might have a separate modem and router. This is common if you got a simple modem from the ISP and added your own router to hook up extra computers. Are the indicator lights correct on your modem and/or router, showing that they are getting the proper power and that you have a working network connection?

If the modem/router seem to be working, try another cable. They're not expensive if you need to buy one for testing, and you can probably borrow one from another computer in your home or office, or from a friend.

If the problem is the interface card in the computer, that's easy to fix. You can either replace the card, which is just a matter of unplugging the bad one and installing the replacement, or you can get a USB network adapter and not even need to open the computer case. You can leave the bad card in the computer if it's not causing any other problems.

It's a pain to figure out where the trouble is when you have several parts in the chain and don't know which is responsible, but you should be back online soon. Good luck and thanks for using Fixya!
0helpful
1answer

GET A MESSAGE: NO INTERNET CONNECTION DETECTED

Check the network interface card where the RG45 network cable plugs in, and verify that both the amber and green lights are on. One normally flashes the other stays lit. If not? Check the router/switch/modem for light activity where the same cable is plugged into. Also try uninstalling and reinstalling the network interface card device in Device manager. Reboot after doing so to see if that fixes your problem
0helpful
2answers

I was told by my isp that I need to uninstall and then reinstall my network interface card. How do I do this?

Go into device manager (control panel, system, hardware, device manager). Under network connections, right click your network interface card and select uninstall. Reboot the computer and it will automatically reinstall.
0helpful
2answers

Add internet connection, settings after reinstall sp

On Dell computers it is rare that the XP install disk properly reinstalls your Network Card drivers. If you have the Device Drivers CD that came with your dell (usually a blue or gray disk) you can install the drivers (usually a Broadcom or Intel NIC /LAN or Network Interface driver) then your PC can "see" internet connections. The CD will show you all the drivers you can install with a check mark next to each that apply to your system.

If you do not have the CDROM, go to support.dell.com on another PC and enter your system tag# (on the bottom or back) and look in "Network" and find the driver there. There are a few options so you might need to try several drivers till you find the one that works. 90% of Dell pc's come with Broadcom so try that first. save the driver to a disk or flash drive and run it on the PC in question.

You also will likely need drivers for the video card and chipset as well.
4helpful
1answer

E machine T6216 won't connect to Internet anymore

Go in device manager and find the network card drivers rolback the drivers then restart PC if that is not wor rinstal the drivers
1helpful
1answer

Network Card

Yes the network card is the same ethernet card. If your intel pro/100 is onboard try to re install the driver from the motherboard drvier. Check also in the manager device it the network device have a complex to the other device. Follow this, Click START then RUN type DEVMMGMT.MSC then enter check if the network adapter have a yellow question mark. If you found the network adapter right click and uninstall it.and click the ACTION and click SCAN FOR HARDWARE CHANGES. After the installation finished try to connect to the internet. If still the same even you input the correct ip in the network configuration. Buy a new LAN card it's not expensive, because usually the onboard lan is easy to damage or not working properly you can installed and configured it but you cannot connect to the internet.
0helpful
1answer

Wi Fi fine, ISP fine, no internet via LAN connection though.

Make sure your firewall is not blocking your ability to go to websites. I saw this the other day, somehow the users firewall was set to block all internet traffic out of the computer.
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