My BOSE 321 GSX, was working just fine. I was listening to a CD and started storing it, then someone else tried to stop it, and pushed the on/off, source and eject buttons at the same time. Since then it seems to be blocked it tunrs on with the starting message: [BOSE 321[, but after a few seconds of playing any CD or DVD it stops an turns off. Wht can I do?

Same as series 1

Contact Bose and send your unit back. Most likely the CD/DVD drive needs to be replaced

You are correct,since you already tried another remote,the sensor in the Media Center may be faulty and would need a replacement.

disc cant read the disc and will not eject the disc. I tried unplugging it and putting on and pushing eject. no good. what do you think bose 321 system ...

You likely have cable problems. Try and replace the cables by ordering from Bose

The Bose® 3·2·1 GSX Series III DVD home entertainment system puts you at the center of exciting home theater with just two visible Gemstone® speaker arrays and a hideaway Acoustimass® module. Setup is simple because, unlike traditional five-speaker surround systems, there are no center or rear speakers. An elegant media center features a progressive scan DVD/CD player with an HDMI output and AM/FM tuner. You'll enjoy vivid detail in your movies and sports with video resolution up to 1080p over HDMI.

i called the shop to make an appointment for repairs. They advised me to unplug it for a while and then try again. That solved my problem.

Please kindly check if this is d model of your 321

try pushing mute and then turn volume up

Not familiar with unit, but you can try a couple of things. Have you tried to play DVD's and CD's? If they both don't work you may have a laser problem. You can also hook up an external DVD/CD player to the coax and/or optical inputs and see if that will work. If this does, than you can still use the unit with an external source component. If that doesn't work you may need a new unit.