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make sure if sim reader is not pin damaged or water damaged? if problem persist i think you can connect your device without simcard and copy all data to your pc, then give some repairer to check maybe need to flash (if flash you will lose your data). or try to put your mobile without battery 2 days and then switch on to see may be this problem solves.with S.E. this problem a normal.
Use free retrieval programs,
which are available for download on websites such as File Guru (see
Resources). These types of websites allow users to download the free
software, which can be used to restore lost data from SIM cards.
Retrieval programs can recover all types of data, including text
messages, recent calls, phone numbers and more. As long as your Motorola
phone is equipped with a SIM card this is a great solution; although
not all Motorola models will have a SIM card.
Contact Motorola directly. The
customer service representative might be able to walk you through a
step-by-step process to restore deleted phone data. Depending on the
specific model of your phone, this ability may not be available, but it
is always wise to try.
Sync your Motorola phone with
your computer. Many smartphones, including models such as the Motorola Q
and Motorola Droid, have the ability to be connected to your computer
for backup purposes. In this instance, you can also use a sync the phone
to restore the memory. Each time you sync, or connect, your phone to
the computer it will save everything from pictures, to contacts, to
music and text messages.
If your phone's memory has been deleted, connect the phone to the
computer, using the provided USB cable, and download the information
that was last backed up. If you have added data since your last sync,
that data will not be available. For example, if you performed a sync
two weeks ago, anything added since then will not be downloaded back to
Access your account through the
cellular provider's website, if you subscribe to a backup service.
Backup services, such as Verizon Wireless' "Backup Assistant",
automatically saves a copy of your phone's contacts and allows users to
print, add, delete, or edit contacts online, according to Verizon
Wireless (see Resources).
Services like this usually charge a small fee, but it's well worth it
for the ability to access your contacts from anywhere, anytime.
Although this won't recover all of your Motorola phone's memory, you
will at least be able to restore your contact information.
hello, have you tried the sim card on another phone? if you haven't, try it so you can retrieve you contact.
and as for the phone, the swelling of the battery have pressed the sim card making it have some space between it and the battery, so you can try to pad the sim card before inserting the battery.
best bet is for you to put the sim card in another phone. and if it cant retrieve the contacts, try to contact the communication service provider for a replacement of the sim so all those that have your contact can reach you in order to be able to get some of your contacts back. then always try to write down your contacts on a phonebook.
PUK means "personal unlocking key"
. The PUK code is asked if you enter a wrong pin 3 times. You
need to call your phone service company, they can retrieve the puk code
from a database for free. In your case you need to contact your
SIM card phone provider technical support to unlock the SIM. The PIN
and PUK are related to the SIM card, not to the phone. If you replace
the SIM card with a different one, then the phone should not ask for
the PUK anymore. Your rating is
highly appreciated on this matter.
Hi there, I believe you would have saved your contacts on the sim rather than the mobile. If that is the case, you can put your sim into another mobile, if you don't have one, maybe your friend's and atleast retrieve the contacts.
Hope this helps :)
Hello! I went to the AT&T/Cingular store and they tried hooking my broken phone to their system but could not retrieve any #s (they were saved to my phone not my SIM). They told me there was no other way to retrieve the #s and that a computer cable wouldn't work bc their system would've been able to retrieve them. I knew there had to be some way of retrieving them bc I could still turn my phone on- the top 1/2 (screen) had just broken off. It finally dawned on me to look at my husband's phone (we had the same one), write down the buttons to press & the # of clicks per button on my old phone, in order to blindly go through my entire contacts list and save each one to my SIM card. Approximately every 25 contacts I saved I'd switch the SIM card to my new phone and make sure they were all saving correctly. I'm currently still transferring all 137 contacts- grueling but well worth it. This only works if your old phone will still turn on & function even if you can't see/use the screen. ***Make sure your phone's saving your contacts to your SIM and not your phone- I thought mine was and it was one rude awakening today when I found out otherwise! I hope this helps!
I had a similar problem a few months ago. A friend of mine suggested that I turn off my phone, take the battery out and then the sim card out (the little card that says either CINGULAR or AT&T) on the back. Blow some air to try and get the dust out and put everything back on, then turn on the phone again.
I don't know if this will work for you, but I hope it does!! Good luck!!