Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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Dropped USB Connection / Cache

My Seagate Freeagent 250GB drive seems to drop off the USB port. Over time, files are no longer available for reading. Powering down and restarting the drive brings everything back. But then it slowly deteriates again.
This occurs on a Windows Vista and XP machine. Also, the power on light (orange bar) slowly dims off and on. I'm suspecting a heat problem but have no ideas how to test it. All files are intact and there are no scandisk erros.

Posted by Chris_M on

  • 5 more comments 
  • Motion Nov 14, 2007

    I'm also having the same problem. Where this same exact hardware losses its connection with the PC. The problem occurred when data needed to be access from the hardware. The hard drive icon could not be recognize in the "My Computer" system window. Unplugging it's power cord and rebooting only works for a short period of time. I also attempt scanning the 250Gig with disk defragmenter and found no fragmentation. What exactly can be done to elimate this problem?

  • Dadof3boys Nov 17, 2007

    Identical problem. Seagate USB FreeAgent works fine for about five minutes then disappears. I have no clue how to fix.

  • goanna Nov 25, 2007

    i bought two of these and iam having the same problem with both of them.get a warning WINDOWS-DELAYED WRITE FAILURE....then the usb connection shuts down.

  • Anonymous Nov 28, 2007

    Yup, same problem here too.

  • teddybear1 Dec 28, 2007

    I recently purchased a Seagate Free Agent 250GB drive to install on my laptop. The problems as described by Chris_M and Motion are identical to the issues that I have experienced from day 1 of installation. I have successfully installed my wife’s holiday photos (by the thousands on this turkey of a drive) the only time it has worked. It was when I was forced to view the photos that the drive first stopped working after 15 or so minutes. I turned off and unplugged the drive to take it back to the store from where it had been purchased, but before doing so tried the drive again only to find it again worked for a short time. I returned the drive to the store to only be informed by the technical person that the problem was virus related and to format the drive. I then tried the drive before the format option on two computers at work with the same results as described. I have now on numerous occasions plugged and unplugged the drive hoping to find a cure for the problem, I have had enough and the drive is being returned to the store tomorrow.

  • Anonymous Jan 10, 2008

    Chas in Cornwall'

    Same Drive, Same Problem !

  • Chris_M Mar 17, 2008

    The drive was replaced under warranty and the new one works just fine. It was not an OS or PC issue, but a bad drive. All is fine now.



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There are a variety of symptoms associated with the Free Agent product line that are similar and these issues don't seem to bothering ExtHDs produced by other Manufacturers. This is a design or manufacturing defect. My FreeAgent works for the most part but like some of these others complaining, sometimes I need to boot twice in order for WinXP to find it, sometimes I need to unplug and replug (powercycle) the device. I will hold on to this for 1 week. If I see any other symptoms I am immediately returning this. I am already considering returning it. It sounds like Seagate didn't build a stable Hard Drive controller or USB connection handler for it.

Posted on Jun 03, 2008



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I know this isn't helpful, but more people complain about FreeAgents than any other external, so far as I can see.

That being said, the multitude of silimar complaints suggests that maybe the drives are working fine, but instead that maybe your computers aren't co-operating. My thinking is that not THAT many can be defective in the same way.

Do you all have the same operating system? Windows XP? Vista? OS X? Identifying some similarities may help diagnose the exact problem.

Afterthought: Maybe you need to use the software that came with the drive, or upgrade the drivers for it? Maybe some of you have/are, so I don't know really.

Posted on Mar 17, 2008


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Hi Welcome to Fixyah,
Try to disconnect that and then check if the surface is hot then it will not take to work in a longer time. Suggest for that is try to put some heat sink and then try to connect also using other USB port. But sometimes the real problem is the enclosure and not the hardisk.

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