The message is "Standard tray is full. Remove the paper." There is no paper in the tray. I tried to take the tray out and put it back in. Tried shutting the printer off and then turning it back on. Still get the same message. Called the place where we bought it and they don't know. They are looking into it but so far have no answer.
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Re: Error message for Ricoh C410DN
When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.
That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.
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You must first try to clean the paper feed roller which you will inside of the printer (bottom) when you pull out the paper tray. If this not works, then I am 100 % sure that the magnetic clutch which operates this feed roller must be replaced. I can tell you the part number for ricoh part catalog: GX20-0014. If you don't have tech skills please don't do it by yourself because it's a hard and precision work. Call for help tech support pifonski
Sounds like it is misfeeding from the Default tray (just not getting the paper into the machine). try removing the paper from the default tray, and use another one. If it works, then the paper feed rollers are the likely cause.
do not use ohp film in this device as it will jam due to the use of optical paper sensors unless your ohp has a paper backing. you can set up the bypass tray for thick paper type to increase fuser temp to get better fusing etc
On the face down exit tray (one on top) there should be a 3 or 4 inch long plastic part sticking straight out and pointed down. That is the tray full sensor arm. It could be knocked out of the holder and now working right.
It is pulling paper from the tray specified within the application you are printing from or the driver. For example, from Microsoft word, you would have to go into page setup and select the tray you would like it to pull from. You will also want to check which tray it is pulling from in the driver, however the application generally overrides the driver settings. Both of which override anything you program at the machine.
Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.
Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.