Ricoh Aficio CL2000N Laser Printer Logo
Posted on Oct 30, 2007
Answered by a Fixya Expert

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Error message for Ricoh C410DN

The message is "Standard tray is full. Remove the paper."  There is no paper in the tray.  I tried to take the tray out and put it back in.  Tried shutting the printer off and then turning it back on.  Still get the same message.  Called the place where we bought it and they don't know. They are looking into it but so far have no answer.

  • Villagegirl Oct 30, 2007

    Finally heard back from the business machine place.  As it turns out, there is a  black plastic sensor on top of the machine where the paper comes out after printing.  It was stuck and that is why the error message came on.  I jiggled it and that fixed the problem. 

  • Omar El Gabry
    Omar El Gabry Sep 17, 2014

    colud u show where i can found it ?

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1 Answer

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  • Master 904 Answers
  • Posted on Jun 05, 2010
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When that message is displayed, the printer thinks the output tray is full of paper and it won't print any more because there is no room left to spit pages out. If the output tray isn't full of paper, the sensor that detects paper there might just be dirty or dusty.

That sensor is a black sensor that should be located just at the point where the paper exits the machine, above where the paper comes out. Blow some compressed air on the sensor to try to clean it off and see if that clears your error message.

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Ricoh SP C360DNw - Output tray

To re-attach the output tray long piece on the Ricoh SP C360DNw, follow these steps:

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I get the same message coming up "remove paper standard tray"

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Ricoh SP C410dn Paper only prints 11cm and stops in the Bypass T

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I get remove paper standard tray on a AFICIO AP3800C and it locks up the software. Then does not allow clearing the message. I have removed paper. Tried Aux feed. Always does same thing

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Ricoh AP3800C "Output tray full"

Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.

Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.

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http://www.websitetoolbox.com/mb/copierquestions
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Standard Try Full

'Standard tray full, remove paper' is the output tray where the prints exit.
Check also the exit sensor/feeler condition.

Good luck and please rate me, thanks.
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