Everything else works, beaters just stopped turning. Any advice as how I can fix this?
This will definitely be a problem with the actual beater gearbox unit inside the front and under the top handle of the machine.
I've had my wifes one apart and it was difficult at best to even do that, so my recommendation is to take it back to the shop if it is still in the warranty period.
If not, take it to a small machine mechanic and get a Quote for repair before anything is done as it's quite likely that the repair will cost as much as a new mixer.
SOURCE: Beaters Misaligned
If this is one of the later-model Sunbeams, the housing has an upper half and a lower half. By removing the upper half, you can see the motor and the gear train. You will have to take out one of the beater gear posts and reinsert it to align properly. I suggest you look at both gear posts and check for worn or broken teeth. In which case, you will need to replace the bad part[s].
Older model Sunbeams have a gearbox housing that mounts onto the front of the motor housing. When you remove the gearbox housing, you will see the gear posts inside. Check for worn or broken teeth and replace as necessary. To insure proper alignment when reattaching the gearbox housing, align the two gears relative to each other then push the gearbox housing back onto the motor housing. The motor spindle will slightly turn both gearposts simutaneously during this process but will keep the proper alignment. You may have to repeat this process a number of times until you get it right.
SOURCE: Motor not working
Carefully pop the speed boost buttun from the top handle.
There is a small phillips #1 screw inside. Removing this screw will allow you to take the front cover off where two screws for the main case are located.
This is as far as I have gotten so far.
SOURCE: Sunbeam hand mixer. One beater not working
That spring does not turn the beaters. It is part of the beater release assembly. Probably one of the gears is worn.
SOURCE: Sunbeam 2484 Beaters won't stay engaged.
In taking apart my same beater, I'm trying to figure out the alignment of the spring which provides the tension so that the beaters won't fall out. I'd assume that your spring has mis-aligned. You need to take it apart (3 Philips screws), and carefully pull the assembly apart. I'll bet your spring falls out like mine did. I'm trying to find a schematic from Sunbeam to see how the spring should align.
SOURCE: the mixer turns on, motor is running, but the
Most likely what has happened is that the gears have stripped. The gears inside are plastic but the spindle is metal. When a dough is too heavy and gets caught up in the beaters it tends to eat them. If you take it apart, you will probably find that the gears are shot.
The fix...order new gears, tear down the mixer and replace them. These gears really should have been metal! Check the sunbeam web site for authorized repair places to get your parts.
1. Remove the ejector button...it should pop out with a flat head screw driver. There is a small phillips head screw under it. Take it out.
2. Take out the screws on the bottom. This should allow the face plate on the mixer to slide off, allowing your motor assembly to then be pulled forward.
3. Remove the mounting brackets/shock absorbers...they are rubber u shaped items that hold the motor in. Once that is done, remove the black plastic bracket on the bottom; two phillip head screws. Then unscrew the two long screws underneath. they hold on the speed control electric board as well as the top to the gear box. Pop the silver fasteners on the side of the gear box and you are in. the gears should lift out. put the new ones in and do the whole thing in reverse.
hope this helps.
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My initial thought is that something has caused the beaters to jam while being used and this has stripped the internal gears.
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