When I turn the machine on it always says overheated. The machine has not been used in hours or days and will not shred while this light is on. Is there a fix for this?
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Is sounds like you have a paper jam. Most jams are pretty much the same. First, try running the blades in REVERSE, that is done by using the on/off, selector switch.
If that does not solve the problem, Unplug the unit from the electrical, remove the top part from the basket. Pull out as much of the paper from the top and bottom that you can.
Replace the unit on the basket (make sure it is facing in the correct direction) and squirt, or lightly pour mineral oil (or machine oil, or something like WD-40) directly on the rollers and let it absorb into the remaining paper for a few minutes then try running the unit. If the motor does not come on, there is a fuse inside the machine that may need to be replaced.
Once you have solved the problem, you should oil the blades after every hour of use, it really makes it easier on the blades.
Also, there is an internal "heat switch" in the machine that will shut it down for about 90 minutes if the motor gets to hot. It is a safety factor in case you get something stuck, like a person wearing a tie, etc. After the machine has cooled down, turn the on/off switch to off and then back to on.
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If that does not work, try their Customer Service at:
There is either a problem with the thermostats that turn off the heating element, or the heating element is plugged (elements has contact to ground and stays always on).
Heating element and thermostats are tested reading Ohms with a multimeter set at Rx1. If the circuit is open (Ohms stay infinite), then the part is defective.
If the machine overheated, then the element may be gone again. Test reading Ohms.
Also replace the thermostats (there should be two or three of them), unless the element had a contact, the most common cause for overheating is a shorted thermostat.
You have probably "fried" the pcb inside the machine.....this is a "consumer" machine...no more than 5 mins ON then 10 Mins OFF to let it cool down.....you should only shred about 70% of the MAX rating for the machine.
For Parts advice call Royal at 1-800-524-0799.
Good day,
Light usage in a cool kitchen will reduce ice production substantially.
When the ice maker harvests, it turns on a calrod unit located on it's bottom, that frees the cubes, and as well the heat from the calrod heats up an internal thermostat in the ice maker to a temperature in excess of 70 degrees.
Then it stays at rest, until the cycle thermostat reaches 12 to 14 degress and then performs another harvest cycle.
If the machine runs little, and the fan in the freezer is not circulating cold air, the harvest times will be extended.
Turning the freezer colder will always help.
There is a possibility, the thermostat in the ice maker is out of calibration, and the ice maker needs replaced. But try the settings first, and give it a week or two, before calling for service.
You have a lot iof time under warranty to resolve this issue.
This type of coffee maker is made to keep hot water always ready to make another pot.
Pour water in ( at least 4 cups)then turn it on with the pot installed to catch the water. It takes a few minutes to get it hot . You might hear it heating. I can with mine.OK after the heating sound goes away put some coffee in the filter and in stall the filter.Now, fill the pot again (at least 4 cups) and pour the water in and put the pot ready to catch the coffee.It makes the coffee fast because it already heated the water from the first time you poured it in.When finished with the coffee just turn off the burner only.These types are made to stay on 24 hours a day.
I just turn mine off and let it heat up the water in the morning.
Yes...these small shredders are only meant for light use....5 minutes ON..10 mins OFF to let it cool down, thats the nature of a $60 or $70 shredder.
Commercial shredders start at $250 and go up. But you dont have to wait for them to cool down.
Common sense still says you must buy the right machine for the job...even if you only use it 2 times a year..it depends on the amount of paper you shred..not the number of times you use it.
Anyway...if it won't turn on at all its most likely the pcb inside....contact Royal for parts and pricing at 1-800-524-0799.
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