Keyboard Problem For no known reason, I now have a problem keying documents, emails, web searches, etc.  Whenever I key a , an extraneous ?? appears before the .  Whenever I key a ?6?, a happens before entering the ?6? .  What is causing this?  How do I fix it?

HP Number: (888) 508-8524


Problem with HP envy m6 laptop. Keyboard lags, or skips letters when im typing an email or web document.

The procedure to troubleshoot email account login issues may vary depending upon your email service provider. So, to let us suggest you a specific solution, can you please share with us the name of your email service provider?

In the meanwhile, we recommend you to make sure that all the keys on your keyboard are functioning properly. If one or more keys are jammed or have stuck up, the keys that you hit may not display characters correctly on your login page. Also, make sure that the functional keys like Caps Lock and Nums Lock are On or Off only when required. To make sure that the keys on your keyboard are working fine, you can first try typing your email ID and password on a Notepad or Word Document and see if they come up correctly. If the keyboard is working fine, we suggest you to try typing your email ID and password slowly (if you have not done this already). Also, give special attention to characters like 2 or Z, 0 (zero) or O, 1 or I, 5 or S, 8 or B etc.

If one or more keys on the keyboard have become malfunctional, try logging in to your account through some other device (if you have not done this already) or consider using a different keyboard (if possible).

You can also try onscreen keyboard by press and hold the Windows key and hit the letter R. Type in OSK and hit enter. Try using the onscreen keyboard if the keyboard is not functioning correctly.

GuruAid.com

Sounds like your keyboard has an issue if that is the only key that does not work.

Try using a virtual keyboard that pops up on the screen and you just point and click when you need the apostrophe.

Go to www.google.com and in the search box type: "download.cnet.com" (without the quotes). Click the link to go to the site and look on the left side when the site opens up and you will see a gray area that says FIND SOFTWARE. In the white search box under Find Software type: "Virtual Keyboard" (without the quotes) and click the mirror to search. When the search results come back look for FREE VIRTUAL KEYBOARD. Download and Install it. It's totally FREE. Also uncheck anything that pops up other than the license agreement during the download and installation. You only want the Free Keyboard and not the other junk.

You can use it to solve your keyboard problem. Just open up whatever it is you want to type on such as the web address in an browser, a word document, etc., then open the Free Virtual Keyboard and it will sit on top of whatever you were doing. You can move it around so that it is not in your way also.

Are those the only keys that do not work? Are you specifically saying the FN function key and not function keys F1 thru F12?

Did you spill a liquid on the keyboard? That will cause keys to not function. Have you taken the keyboard aloose for some reason? If so maybe you did not put the cable in all the way.

Maybe your keyboard has been hijacked by a virus or infection. Boot up in Safe Mode and see if the keys work. If so then you have a virus or infection.Turn off the computer, then hit the power button to turn itback on and immediately start hitting the F8 key repeatedly until you see SAFEMODE. Take the Safe Mode option and let it boot up. Safe Mode will lookdifferent to you, the screen will be darker and the icons bigger, this isnormal.

Run MalwareBytes if the keys work in Safe Mode. To run MalwareBytes I would reboot, but instead of taking the Safe Mode option, use SAFE MODE WITH NETWORKING so you can use the internet. Download and install MalwareBytes.

Go to www.google.com and in the search box type:"download.cnet.com" (without the quotes). Click the link to goto the site and look on the left side when the site opens up and you will see agray area that says FIND SOFTWARE. In the white search box under FindSoftware type: "Virtual Keyboard" (without the quotes) and click themirror to search. When the search results come back look for FREE VIRTUALKEYBOARD. Download and Install it. It's totally FREE. Alsouncheck anything that pops up other than the license agreement during thedownload and installation. You only want the Free Keyboard and not theother junk.

You can use it to solve your keyboard problem. Just open up whatever it is youwant to type on such as the web address in an browser, a word document, etc.,then open the Free Virtual Keyboard and it will sit on top of whatever you weredoing. You can move it around so that it is not in your way also.

Have you booted up into safe mode to see if the arrow keys work? Maybe your keyboard has been hijacked by a virus. Maybe the keyboard cable needs to be reseated (pulled out and put back in).

In the meantime you can get your arrow keys by using the Virtual Keyboard and use your mouse to point and click on the arrow key when you want it.

Go to www.google.com and in the search box type:"download.cnet.com" (without the quotes). Click the link to goto the site and look on the left side when the site opens up and you will see agray area that says FIND SOFTWARE. In the white search box under FindSoftware type: "Virtual Keyboard" (without the quotes) and click themirror to search. When the search results come back look for FREE VIRTUALKEYBOARD. Download and Install it. It's totally FREE. Alsouncheck anything that pops up other than the license agreement during thedownload and installation. You only want the Free Keyboard and not theother junk.

You can use it to solve your keyboard problem. Just open up whatever it is youwant to type on such as the web address in an browser, a word document, etc.,then open the Free Virtual Keyboard and it will sit on top of whatever you weredoing. You can move it around so that it is not in your way also.

Multimedia Keyboards needs a driver like Launch Manager ... try eMachines Download Site
Enjoy!

Most programmes utilise keyboard shortcuts.
It says which key combinations will perform which command next to the options on the drop down menus when you click on file, edit, view, etc.
These shortcuts usually a letter key in combination with ctrl key, alt key , sometimes ctrl+shift.
Possibly you are pressing the ctrl key at same time when you press the shift key?

Did you setup from the cd?
This must be done or the special keys don't work.

No keys on my keyboard work. Cause: This issue is often caused by either a bad keyboard, bad interface board, and/or bad motherboard.
Answer: Disconnect the keyboard from the computer and connect another known working keyboard to it. If this is a PS/2 keyboard and connecting multiple keyboards or a known working keyboard to the computer PS/2 port does not work unfortunately it's likely that the PS/2 port is bad. Because this port is part of the motherboard this will require that you replace the motherboard. Alternatively if replacing the motherboard is too costly or not an effective solution you could also consider using a USB keyboard if USB ports are available on the computer.

Not all keys on keyboard work.

Reference number: CH000305
Not all keys on keyboard work. Issue: Not all keys on keyboard work.
Cause: This issue is often caused by a bad keyboard or software preventing these keys to be pressed.
Additional information: This document contains information about troubleshooting a keyboard that has some functioning keys. If no key on the keyboard is working see document CH000955.
Solution: Verify that the key is not working in more than one application. It is possible that some keys may not be used in all programs. This generally always applies to the Function keys F1 through F12. If not all keys are working in all programs and you have Windows, attempt to boot the computer to a MS-DOS prompt or safe mode and test the keyboard in DOS. Information about getting into safe mode can be found on document CHSFAFE and information on how to boot to DOS can be found on document CHDOS. If it appears that a substance has been spilt into the computer, please review document CH000303. If all above suggestions have been completed or if you are not running Windows, it is likely that the keyboard and/or keys are bad and it is recommended that the keyboard be replaced with a new one.

Read and follow instructions, Please dont for get to Vote/Thank You.

What is the model of the laptop? Search that model in ebay and get another keyboard, those are so maticulously assembled the only repair is replacement.