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Hi there,
If the display shows drum error you can try cleaning it by following the steps below:
1. Open the front cover.
2. Pull the drum (black) and toner (gray) towards you, put a little force on it.
3. Remove the toner by holding down the tab on the side of the drum, then pull the toner out.
4. Use a dry lint-free cloth to clean the roller inside the drum unit. Make sure to remove any excess toner from it.
5. Put the toner back to the drum, make sure that it clicks, Reinstall the drum and toner back to the machine,
6. Close the cover.
If the display still shows drum error, go ahead and do the drum reset.
1. Open the front cover
2. Press the Options button on the control panel
3. The display should show "Replace Drum - 1. Yes 2. No
4. Press 1 to reset the drum count
5. Close front cover. The display should show the date & time
If still it shows drum error, The drum unit needs to be replace. After replacing the drum unit, do the drum reset again,
Hope this helps.
OK so you have replaced the drum unit on your Brother, or you have not replaced it but your copies are fine and you want to extend the life of your drum unit.
Simply open the front cover.
Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.
This procedure wil work on the majority of the Brother MFC series of laser based Printer Scanner Fax Facsimile machines.
There is an easy reset procedure for this.
1) Open the front cover.
2) Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO".
3) Press 1 to reset the drum count.
4) Close the front cover.
Good Luck and Thank You for using Fixya.
To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the “Options” key. Display will show “Replace Drum?”
3. Press “Start” key.
4. Press 1,0 .
5. Display will show “Accepted” for approximately 2 seconds. Then display will change to “Cover Open”.
6. Close cover and see if Toner Life End error message has gone.
Try this. We are Brother authorized.
1. Open Cover. 2. Press the Clear key to display drum status. 3. Press 1 (hold) on the telephone keypad. 4. When the display shows "ACCEPTED", close the front cover. PRESTO!
No solution, but I have the same problem. THe printer starts up fine, I hear no grinding noises or other "funny" nioses, and then displays no error message... UNTIL I ask it to print. Then I get a message that says, "Pls (please) Open Cover".
I open the cover and it says "Please Close Cover".
I close the cover and it says, "Please Open Cover"
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