From GD website:
"SECURITY Designed to protect users, information and networks the GoBook XR-1 includes its own security force with TPM 1.2 Network Security Standard, integrated fingerprint scanner, integrated CAC (Smart Card) reader, removable hard drive (for sensitive data localization and storage), super password startup configurations, and BIOS-level settings for Computrace Computer Theft Recovery, Data Protection and Secure Asset Tracking technology.
I suggest you contact the company for help. 1-800-441-1309
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