My dvd player won't open

Dorothy, Do this, try unplugging, wait 10 min. re plug and try.Below are links that show other methods.
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DVD player will not eject easy fix

How to Fix DVD or CD Player That Won Open

How to fix DVD drive tray that doesn open or eject

Go Video dvd vcr player dvd wont eject fix repair

For a start, try to read the DVD on a computer. Press on CD/DVD on right button's contextual menu for exlpore. If the computer can open and list the DVD, try to play it with VLC player.
If you have problem reading the DVD disk, it's it. If you can read, it's your player

Remove the unit and open it up to remove disk and examine the tray drive.

try cleaning the optical lens of the player.you can use a cd cleaner it is available at electronics shops.or you can maually clean the lens by opening the cover and wipe the lens with a cotton buds moistened with an rubbing alcohol

This can be due to a faulty LOADING drive settings, It can be due to a misalignment of the loading section and so the load does not reset to the PARK CONDITION of the MODE.
It can be a aulty gear, belt or jamming in the drive.
You need to open the player, remove the mechanism and manually check the forward and loading motion which can confirm. If the belt or the drive is jammed this can be checked and replaced or reset.
Check the mode switch settings of the forward loading.

If it won't read any disc you put in, consider getting a new DVD player, the eye is most likely gone bad. If it is only one disc that you can't read i would suggest a Scotch DVD Cleaner kit. Cleans and Repairs discs, helps prevent skipping and mistracking, and repairs minor surface scratches improving disc audio and image quality.

turn the unit on, set to dvd and turn off. then press the dvd open/close button, it should turn on and open without reading the disc.

i need the model number.

i need a change region and not have the code