Motor runs when door is open- water does not come in- seems stuck

Hello

your Whirlpool dishwasher stopped draining mid-cycle, check your circuit breaker or fuses. The cycle won't complete if the power is interrupted. Reset the circuit breaker if tripped, or change out any blown fuses. Fully close the dishwasher door, and restart the cycle if you opened up the door. If you have not used the dishwasher in a while, the motor may be stuck. Open up the main housing, and rotate the motor until it turns freely. You must replace the motor if it's corroded or won't move since it's unlikely that you can fix it.

Pump

The pump is located underneath the lower rack and spray arm. This component is responsible for pumping water out of the dishwasher once the cycle is complete. If the pump isn't working, verify that it is not clogged with debris. Use a toothpick or plastic utensil to remove food particles from it. Check the pump impeller. If a section of it is broken, get a new pump since the impeller is difficult to fix.

Clogs

Clogs in the air gap or drainage hose prevent water from leaving the tub. Clean these components and the water inlet filters, if dirty. Examine the drainage hose, and straighten it if it's kinked. If the hose is badly crushed, you must replace it. Unscrew the drainage hose from the dishwasher to clean it, but reattach it before you restart the cycle. Run the food waste disposer if it's connected to your Whirlpool dishwasher. Remove the knockout plug from the disposer if you have just installed the disposer or dishwasher.

Drain Valve/High Drain Loop

Whirlpool dishwashers have drain valves with an internal solenoid. This valve opens and closes to drain water out of the tub. If the drain valve is stuck, lubricate the lever, and remove any debris clogging the valve. Remove any objects that are preventing the drain valve from freely opening and closing. If the valve is not working properly, you must replace it. Always install a high drain loop to prevent water from the sink entering your dishwasher. Create a loop of the drainage hose that is at least 18 inches high. Attach this hose beneath a section of cabinetry.

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

Either:

1. not enough water gets into the dishwasher. open the dishwasher 3-4 times during cycle, you should see some water on the bottom at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

the model number is or should be located on the right side of the.cabinet where the door opens.any how the problem could be a clog in the drain hose. you can remove the hose from the side of the garbage disposal.use a shop vac and try and drain the water that way if it does not drain then you could have a grease clog if there is grease clogging it use a blow dryer to heat the hose up and this should remove
the clog.if the water does come aut the you may have a bad drain pump and or a control board.

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

HI. check the following areas for faults.

1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

Concerning the drainage issue(left over water at the bottom)


1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

Either:

1. the water does not get into the dishwasher open the dishwasher 3-4 times during cycle, you should see some water at least once, if not - check water valve, water level float and water pressure.
2. the pump is clogged - there is water, the motor will run but no water is circulated. Check pump filters, check chopper and impeller.
3. motor in main pump is not working - could be caused by something stuck on the impeller or chopper or could be a problem with the motor itself or control board. Check if line voltage is coming to the motor during wash/rinse cycle.

Good luck,
Vlad
First Choice Appliance

The humming noise and the fact that there is standing water indicates that the motor is stuck and trying to break free. Is the odor that you mentioned smell like a heated coil? This is a common problem with dishwahsers; but does not have an easy fix. If you want to try, first disconnect the power supply and open the bottom panel (below the door), Normally held by some screws. Then with a flashlight see if you can see the motor housing. You can then reach under and manually rotate the motor to break it free. Do it a few times and then reconnect the power and run the dishwasher and hopefully it will work. -Vish