This has been posted by someone else earlier, not sure if the found the
solution. I deleted the preloaded mp3 songs in my new 550. Now there is
no mp3 symbol at all in the device, please help with solutions.
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you have to have the songs you loaded in the same root folder as those songs in order for the head unit to find them. Connect the player to your computer and open the files to view. Browse your way to the preloaded songs and simply move the others to that same folder. While your there, you may want to delete the preloaded stuff that you dont want.
I should have Googled this before posting. I'm not sure if I found the solution here or elsewhere but... I deleted the /system/database folder and after it restarted and rebuilt the database the 'Bad Track' was gone. I was able to load the player with MP3s and it has worked flawlessly since.
Windows and MAC each want to format the player in their own way - using both on one iPod = eventual death for your iPod (and mass confusion, frustration in between). Pick a computer - format the player for that computer only. Make sure that all songs you are trying to load are in the right format suggested by the user manaul. WMA files are trouble - avoid them if possible (if you want, I will give you clarification on this).
Okay, here's what i've encountered: songs that I downloaded on rhapsody, without purchasing, only lasted about 7-10 days unless i reconnected. once my trial period ended, i lost all the songs. songs that i've purchased i've had no trouble (although if you load them to the sansa immediately after download, you may get the same message. its best to wait at least 24 hours). good luck
Do you have an account with Rhapsody?
The preloaded music is part of the Rhapsody subscription service. If you dont have an account, you will receive that message until you delete the preloaded music, or subscribe to the Rhapsody Service.
Best of Luck.