Sharper image soap genie 12 does not dispense

notify sharper image

So you need another bulb correct
To order replacement lamps directly from The Sharper Image,
call 1-800-344-5555 and order item number SI922.
Lamps are effective for about 12 months of continuous use.

https://www.manualslib.com/products/Sharper-Image-Msg-C210-3300444.html


Sharper Image MSG C210 Manuals

If you purchased it before 2008, nobody. Sharper image went bankrupt and was bought by another co who does NOT warranty or repair older products. Below is excerpt from their site:

Q. I bought an item from the Former Sharper Image that is broken, what do I do?
A. Unfortunately, we are not able to assist you with products purchased from the Former Sharper Image Company, which filed for bankruptcy on February 19, 2008. We are a new company offering new and innovative Sharper Image products.

Q. What happened to the Sharper Image retail stores?
A. All Sharper Image retail stores have closed.

Q. What is the difference between the New Sharper Image and the Former Sharper Image?
A. On Friday, May 30, 2008, the Former Sharper Image (The Sharper Image Corporated) assets were acquired by a joint venture formed between Hilco Consumer Capital, Gordon Brothers and Bluestar Alliance. This joint venture has been re-established as The Sharper Image. Through a licensing agreement with The Sharper Image, Camelot Venture Group, is in charge of managing and operating the SharperImage.com website and ecommerce platform. SharperImage.com has no affiliation to The Sharper Image Corporated ("TSIC") that filed for bankruptcy in 2008, or any of the various retail stores currently selling Sharper Image licensed products.

Same problem : after cleaning thoroughly inside by removing the Front& Rear Plastic grid and the stainless blades, I also cleaned the 2wires (very softly and carrefully, not to break them), but the Redlight goes on after only few minutes :

Here is my Solution :
1 - Turn on (Low position) although the Red ligt is on
2 - Release the Rear plastic Grid (or Front plastic grid, or both of them) : That stop the unit automatically
3 - Replace it and make sur it's well locked : the unit turns on automatically.

After that, my unit works well, no more Red light. Maybe it will work for you. I also found this other bit of information. Since then I have discovered a lot of information on the midi. Here is some more reading material that might interest you.

Could be a blade replacement needed but Sharper Imagerecalled the product. Since it was proven in court that it wasn'teffectively cleaning the air by Consumer Reports as well as EPA data. As a result of the legal action, Sharper Image filed for Chapter 11.
Here are a few links about it:

http://www.consumeraffairs.com/news04/2008/02/sharper_image.html

http://www.epa.gov/iaq/pubs/ozonegen.htm

Sharper Image was giving customers a small rebate for the product since it was proven to be ineffective for cleaning the air by Consumer Reports as well data by the EPA.

This has caused a mess for Sharper Image that they went into bankruptcy as a result of it. The Consumer Products Safety Commissionis going to be making a decision on ionizers at the end of year sincethere are hazards in the air from using the devices. It could be thationizers are no longer sold in the US next year.

The industry should have been regulated and unfortunately the government never did anything about it until Sharper Image and Consumer Reports went to court on it. The next step to do if you can't get it to work is to file a report with the company.

The Ionic Breeze would work for a short time after cleaning and the bluelight would start flashing again. We checked the wall cube power adapter with a volt meter. It was putting out only 10 volts instead of the needed 12 volts. It seems The Ionic Breeze needs a full 12-13 volts to work. So we went to Radio Shack and bought a universal 12 volt 800ma power adapter. I checked the voltage in the new adapter, it was 13 volts. This fixed the flashing blue light problem. The Ionic Breeze produces harmful Ozone gas, so we don't use it anymore.

Best wishes. Hope this helps you. If not please leave me a comment and I will do some more research.

There is no filter. Take the grid out, wash it with warm water and soap, and let it COMPLETELY dry. Thats it.

I can help you with your Sharper Image remote control.

There are two Sharper Image Remote Controls: a Sharper Image Jumbo Touch Remote Manual, and a Sharper Image Jumbo Remote Manual.

The Jumbo Touch remote does have a learn function which may be helpful in controlling your Samsung DVD/VCR combo.

I hope that helps.

If the warranty you are counting on is a Sharper Image Warranty I need to advise you that it was voided in the buyout on 30 May, 2008 when everything at Sharper Image was liquidated by Hilco Consumer Capital, Gordon Brothers, and Bluestar Alliance. If however it was a warranty company outside of Sharper Image you need to contact them.

You can purchase a bulb for the GP on ebay for under $11, which is really a good price considering what you would have paid from Sharper Image. Installation is easy, you just pull up on the tab on the bottom of the filter and pull up. When you are looking at the bulb, turn it 1/4 turn, (2 clicks) and pull it out. That is all there is to it. Hope this helps you.

There isn't one. The reason why Sharper Image went out of business is because the Ionic Breeze was proven to be ineffective product and harmful to use in some cases based on Consumer Reports data as well as data from the EPA. They sued Consumer Reports, lost the case, and had to pay all the legal bills.

The Consumer Products Safety Commission is going to making decision on all ionizers by the end of the year. It's quite possible that no one will be selling them anymore.

There is thread I left in the Ionic Breeze section about the EPA data on ionizers and the harmful effects of using them as well as a link about what happen to Sharper Image.

This product should have been regulated a long time ago. Orek and few others are going to be pulling the plug on them real soon.

Sharper Image has recalled all Ionic Breeze Ionizers. This is what put Sharper Image into chapter 11.

For information see the link

See the EPA link as well