HP OfficeJet 7410 All-In-One InkJet Printer Logo
r
ryme Posted on Mar 12, 2014

My 7410 All-in-One printer stopped in a blue screen with 00000020

1 Answer

Chuck

Level 1:

An expert who has achieved level 1.

  • Contributor 3 Answers
  • Posted on Mar 18, 2014
 Chuck
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Feb 03, 2009
Answers
3
Questions
0
Helped
933
Points
3

0000020 is a BIOS error code for WiFi communication error. (Took me HOURS to find that in 2008!)
1. Power down the printer - disconnect the power supply 20 seconds. Restart it while pressing the ON along with OK both for 3-5 seconds. This will recover a failed BIOS. However, if the WiFi really is dead (and it IS the weakest link in the printer), you may get the error again.
2. Power off the printer (again). Disconnect the WiFi card (back panel, look for a 6-7 wire cable wrapped in plastic tape). If the printer restarts, you have your answer... but not the solution!
3. HP7400-series WiFi cards are rare as hens-teeth these days. Mine failed a 2d time; I use the cat5e connector and just leave the WiFi disconnected.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

HP 7410 will not boot. It powers up and the HP logo screen flashe

This was solved really well on this blog. It is some problem with the wifi board. If you disconnect it (no so hard and well explained on the blog) you will have network printing over a cable but no wireless.

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html
0helpful
1answer

HP Officejet 7410 All-in-One Blue screen error message 00000020

I did everything you said, even the angry part lol and still nothing. Sigh...well, I've been wanting an air printer anyway :D
22helpful
7answers
0helpful
1answer

It said there was a paper jam, but there wasn't

while the error occure unplug the printer to reset the error message.
0helpful
1answer

Blue line vertical on all color copy and scans...help

try this web page, copy and paste the link into address bar. search facilty at top

http://h10061.www1.hp.com/ccsearch/search?pname=HP+Officejet+7410+All-in-One&pid=391195&productBigSeriesOid=391192&spid=391194&opname=HP+Officejet+7410+All-in-One&contextual_lname=&pname_desc=HP+Officejet+7410+All-in-One+Printer%2FFax%2FScanner%2FCopier&ptype=consumer&stype=pn&spname=HP+Officejet+7410+All-in-One&temp_hql=s-001%2Cs-002%2Cs-004%2Cs-003%2Cs-005%2Cs-006%2Cs-017%2Cz-001%2Cc-002%2Cc-001&ctry=us&lc=en&dlc=en&mode=lz&tmv=-1&method=prodFinder&qry=blue+vertical+line&Submit.x=0&Submit.y=0&Submit=go
Not finding what you are looking for?

153 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...