Question about Dell A940 All-In-One InkJet Printer

2 Answers

Help!! My printer was printing just fine yesterday and today it's saying that I have a "cartridge error" error 50C and to check my user's guide. I have taken out, reinstalled the cartridges, unplugged this and that and still have an error message.

Posted by lovea on

Ad

2 Answers

Anonymous

Wipe your cartridge tape with a cloth dampened with WD40. This will help for some time.

Posted on Dec 06, 2007

Ad

Thomas Christopher

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,601 Answers

  1. Make sure the printer is turned on.
  2. Lift the printer's front cover.
Help!! - note.gif NOTE: The ink cartridge should be in the up/loading position unless the printer is busy.
  1. Squeeze the tabs on the cartridge lids and lift the cartridge lids up. The cartridge pops up when the lid is fully lifted.
  2. Remove the cartridges.
  3. Check and make sure that all of the protective tape has been removed from the contacts on the ink cartridge.
  4. Replace the cartridges.
  5. Snap the lids closed.
  6. Close the printer's front cover.
  7. When prompted on the printer's LCD to choose New or Old, choose Old.
  8. Press the Select button.
This was from Dell's website

Posted on Nov 13, 2007

Ad

1 Related Answer

Anonymous

  • 1 Answer

SOURCE: cartridge error

I switched my cartridges, color in black and vice versa, then printed test page then switched them back and they worked fine.

Posted on Dec 21, 2007

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Installed refilled ink catriges,both black and color used for a few days all was well then, it reads Catridge Error -Error: 50C Go to users guide. what do I do Now cannot find users guide. plzzz help.


Though Lexmark does not recommend using refilled inks. You may refer to this article from the Lexmark website on Cartridge Error 50C and Other Errors on the Lexmark X5100/X6100 Series LCD Screen. If this does not help, try to insert a genuine Lexmark cartridge to determine if your other cartridge is faulty. Thanks.

Feb 24, 2011 | Lexmark X6150 All-In-One InkJet Printer

2 Answers

6170 I HAVE A ERROR MESSAGE STATEING 50C CONSULT USER GUIDE AND I DO NOT HAVE A USER GUIDE


Hi. The error tells you that your print cartridge has shorted. Here's a link to the Lexmark website to give some instructions on how to remedy the problem. Just click on this link: http://bit.ly/aSWvpk . Good luck!

Mar 23, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Cartridge Error 50C consult user guide. I


Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Nov 10, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Can't find "cartridge error 50C" in my Dell owner's manual


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Aug 13, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

Lexmark 6100 cartridge error 50c


Are you using a factory "New" Lexmark cartridge?


Lexmark does not support the use of refilled cartridges or third party cartridges in their products.


Lexmark considers this to be Product Tampering and will void the printer' warranty.

Don

May 11, 2009 | Lexmark X6100 Flatbed Scanner

1 Answer

Error 50c


One of the cartridges is shorting. I removed the colour cartridge and no error came on. I overrode the cartridge missing and the printer works well. All I have to do is replace the colour cartridge or override everytime it is switched on. So simple, so why not in the user guide?

Mar 25, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge error


what make and model???
need more information.
every printer have its unique problem.

Oct 16, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Printer wont print :(


hi 59dragonfly,

did you just change your cartridge? is/are these genuine cartridges?
try to remove the cartridges. power off your printer, wait for 10mins then power it back on and also put back in the cartridges.

get back to me :)

Jul 01, 2008 | Lexmark X6150 All-In-One InkJet Printer

3 Answers

My Lexmark is X6100 Series - Cartridge Error 50C consult user guide


Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
2. Plug in your All-in-One again and turn it on.
3. Uninstall and then reinstall your cartridges.
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)

Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)


Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
4. Remove the color print cartridge.
5. Lower the scanner unit until it is completely closed.
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
If it does not repeat steps 1-3 and then go to step 7.
7. Reinstall the color cartridge and remove the black print cartridge.
8. Lower the scanner unit until it is completely closed.
9. If the error message occurs again, replace the color cartridge.
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
11. Lower the scanner unit until it is completely closed.
12. If you receive the error message again, replace both cartridges.

Jan 14, 2008 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Cartridge error


I switched my cartridges, color in black and vice versa, then printed test page then switched them back and they worked fine.

Oct 24, 2007 | Dell A940 All-In-One InkJet Printer

Not finding what you are looking for?
Dell A940 All-In-One InkJet Printer Logo

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

jasbo
jasbo

Level 3 Expert

2239 Answers

The Knight
The Knight

Level 3 Expert

76287 Answers

Richard C Cohen
Richard C Cohen

Level 2 Expert

168 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...