After a lightning strike or surge hit the tv/cable boxes outside my home, my Toshiba TV remote control (CT-877) no longer works with my TV (purchased 8/07). The infrared ray (or whatever it is) connection between the TV and remote is not working. I must turn the TV on manually, and then use my cable remote to search channels, etc. Other than the remote problem, the TV works fine.
Do you think the problem is with the TV or the remote? I have inserted new batteries and reprogrammed the remote with no luck. What would cause this problem and how do I repair it? Oh, and I have replaced the batteries and reprogrammed it, but still it doesn't work.
Thank you very much for your help.
Re: 30HF85 TV with CT-877 remote, which doesn't work.
I had the same problem with my remote...over time it slowly stopped working. (sorry for poor terminology) I noticed that one of the battery terminals was corroded and that the metal connecting the battery to the board was completely gone. I simply swapped this out with one from another remote and now its working fine. Seems the only issue is that the battery was not connected.
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The warranty does not cover lightning, check if your insurance covers it.
A lightning strike on such panel ( HDMI ) is very difficult to repair and if not impossible.The HDMI connector is hooked to the ground of the TV set so everything could be damaged.
My advice is not to repair.
Lightening may have caused a surge on your power lines to the house and to the outlet the TV was on. Do other things work on that outlet? If not you tripped a power breaker.If they do work check this. Unplug the TV for 2 min or more and plug back in. Try bypassing your surge protector you had it plugged into. It could have died when the lightening struck. (no surge protector?) Bet you'll buy one for your next TV. Look for 3000 joules and up rating for a surge protector and insure it has protection for a cable/antenna input too. If this doesn't work the TV may be fried or internal fuse blown. Time to take it to a repair shop or depending on it's age (5 years+) it may be time to buy a new TV and surge protector. Near Lightening strikes can effect appliances from several inputs that could be affected from outside like Power, Cable, Antennas, Phone Lines that come into your house.
Your tv is going to need internal repairs. I recommend using our premium service to help walk you through these repairs. Or contact a local repair service.
To avoid this in the future I recommend an inline surge protector or a "green" switch.
An inline surge protector makes sure that all power to your tv comes through at the same level and does not spike or fall. It has a battery backup as well.
A green switch is a way of rewiring your home or your entertainment center to allow you to disconnect all power to your entertainment center when you are away, when a storm is coming, or when you are simply not using the system. A remot control can restore the power.
The average home entertainment center has one of the highest drains on electricity in the average home for appliances that are not in use. that is what makes the green switch appealing.
Sorry to here about your problem! This is the time of year I used to get tons and tons of sets, stereos ,games, and vcrs in for repair. On your panasonic it seems that maybe the surge took out the tuner portion or the power supply. It sould cost aprox. 200 bucks or so for a new tuner. Im sure your aware that homeowners will cover almost all repair after the deductable. Good Luck