My TOSHIBA DVD-ROM SD-R2102 is not reading any cd at all. I even tried to go to regedit and it doesnt have UpperFilters or Lower Filters. What can I do to fix this problem?

Hello,


Hello,
You restore the vista
Follow the bellow link
http://www.askvg.com/how-to-restore-reinstall-all-uninstalled-desktop-gadgets-in-windows-vista-and-7/

If the problem is same please do next.
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
If same as before
Follow the link
http://www.howtodothings.com/computers/a3631-how-to-clean-a-cd-rom-drive.html
You also go run type %temp% and enter
Delete all temp file and restart,
If same as before ,do the next,
You can try this trick - It might work - But, only if this is the root cause of your problem:

Many third-party programs that control CD or DVD burning (as well as some player applications) install CD- or DVD-ROM filter device drivers into Windows. These filter

drivers are meant to allow for low-level hooks into the hardware, to allow for functions such as packet writing (where a CD-R/W or DVD-/+RW can be written incrementally,

like a hard disk).


First Backup the registry.

Step 1: Start Registry Editor
type "regedit" in the Start Run box.
Step 2: Delete the UpperFilters registry entry

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the details pane of Registry Editor, on the right side, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
* If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6.
* If you do not see the UpperFilters registry entry, you still might have to remove the
LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry."
6. On the Edit menu, click Delete.
7. Click Yes when you receive the following message:
Are you sure you want to delete this value?

The UpperFilters registry entry is removed.
Step 3: Delete the LowerFilters registry entry

1. In the details pane of Registry Editor, on the right side, click LowerFilters.

Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.

If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can

find more solutions or more help on the Microsoft Web site.
2. On the Edit menu, click Delete.
3. Click Yes when you receive the following message:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed.
4. Exit Registry Editor.

Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the

problem is resolved. You can reinstall your CD or DVD writing or recording software.


Several of the products made by Roxio are infamous for causing this problem, although in fairness to the company the most recent versions of their Roxio CD/DVD writing

software (6.2 and higher) do not have these problems. Users of 5.0 or 6.0 editions of the Easy CD & DVD Creator product, which has been bundled with many new PCs in

the past, should upgrade to 6.2 or better. Other programs can also cause this problem, with the same solution.

Note that after you do this, you may lose functionality in the program that uses the filter drivers, which may need to be reinstalled.

Hope this helps,

Make sure drive is set for slave

control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.



hope this helps

Yo' Sam!

Start by checking your WINDOWS CONTROL PANEL. Be sure there are no errors for your drivers. IF you have your proper drivers for your DVD Drive, totally remove ALL drivers and then restart your system... still have problems?

Next TOTALLY DELETE your Roxio program... somewhere on the Internet there is a tool that will do just that. You want to try your best to CLEAR and ALL hard drive and REGISTRY traces of ROXIO program(s)!

Just ONE bad ROXIO/REGISTRY problem can have you chasing your tail for days/forever.

With ROXIO deleted, try one of the FREE DVD burning programs to assure it's not really a DVD problem?

I just did a GOOGLE check and there are tons of hits for you.

Hope this helps!
Anthony

hi! just a tip hope it would work! try to delete the upper and lower filters.
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
hope this helps!!!! goodluck!

Create the keys

Fixing the problem simply involves deleting the filter entries for the third-party device drivers. These entries can sometimes become damaged (which is what produces the "corrupt registry" warning or Code 19 error).

To delete the offending keys, open the Registry and navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***\{4D36E965-E325-11CE-BFC1-08002BE10318}. . Delete the keys named UpperFilters and LowerFilters and reboot.

Sir,
It as the item get older it life also decrease as well as it working capbility. Your rom is getting less voltage current then before at it laser sild. you rom would be repaired but this is not the garranty that it would work as new.

DVD & CD R/RW use generic windows drivers for the most part. Remove the drive from the list in device manager. Windows will then install the drivers again when you reboot.

Thanks for your response. My problem is solved. I got some advice to go into the registry and delete the entry LowerFilters. My DVD drive works perfect now. Below is the info that solved my problem. This may help someone who runs into the same problem. Thanks again.

Go to Start>Run type: regedit click Ok. When regedit opens
navigate to

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

In the right pane you will see a value Upper Filters and Lower Filters.
Rt click on each one and choose delete.
That should do it.