Sam Khoshkholgh Posted on Mar 09, 2014

Brush no longer spins

I have a a trigger head turbine control DC39 and the brush does not get engaged to spin at all. this happened after I washed the head. There is no red button on this brush or the vacuum itself to reset.

1 Answer

fazil mohamed

Contributor 13 Answers
Posted on Mar 09, 2014

fazil mohamed

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Joined: Nov 28, 2013

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Apply some Oil or crease in it to lubricate it! it will surely work

5 Related Answers

Anonymous

120 Answers
Posted on Sep 17, 2008

SOURCE: brush and belt no longer rotating

you probablly need a new belt clutch it should go to a vac shop it isnt an easy fix

Tony Groves

344 Answers
Posted on May 17, 2010

SOURCE: The spinning brush isn't moving

Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?

Anonymous

1 Answer
Posted on Sep 08, 2010

SOURCE: Brush stopped spinning

If you've had the brush out to clean it you need to re-set the trip switch which is a red button at the right side of the brush simply press it in till it clicks.

AskDyson

2572 Answers
Posted on Jun 07, 2011

Official advice and support for Dyson technology

SOURCE: Dyson DC24 brush no spinning.

Hi, it's Jack from Dyson.

You may find it useful to try pressing the button in as far as it will go - this should resolve this issue for you.

However, if you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), and we can run through some checks with you over the phone.

Kind regards,

Jack
Dyson Customer Service

AskDyson

2572 Answers
Posted on Aug 12, 2011

Official advice and support for Dyson technology

SOURCE: brush inside main head doesn't spin, and stops

Hi there,

Sorry to hear you're having difficulties with your DC14. If the brushbar won't run when the cleaner is in contact with the carpet, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting over the phone with you, and recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Customer Service

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Hi Fay, it's Jack at Dyson.

If your DC39 Multi Floor's turbine head has stopped spinning, this could mean there's a blockage in the turbine head, wand, hose or lower duct hose. This could reduce the airflow passing through the machine, which in turn will affect the turbine which powers the rotating brush bar.

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If it's like my DC-07, the brush shouldn't spin if it's upright, and also won't spin if you don't have the clutch for the brush fully engaged. Make sure that the back of the unit is tilted off of the fully upright position, and check that the brush clutch is all the way engaged - there may seem to be a middle setting, but that isn't really where you want to be. Hoping that helps.

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Hi Glen, it's Jack at Dyson.

Depending on which DC39 variant you own, you may have the facility to shut off the rotating brush bar using the trigger control on the hand grip. The brush should be shut off when cleaning hard flooring, delicate rugs or long pile carpet. Press and hold the button for a few moments to shut off the brush bar:

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Hi there, it's Jack at Dyson.

DC39's Trigger head floor tool is powered by a turbine, driven by your vacuum's suction. Following these simple checks should help you resolve any issues which could be preventing the brush bar from rotating as normal: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar/dc39-check-triggerhead-tool

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The rotating brush bar inside DC39's Triggerhead floor tool should rotate when the vacuum is running, unless you turn it off using the button on the wand handle. If it's not rotating, our Support guide will walk you through the checks needed to resolve this: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/trigger-head-not-working/dc39-check-the-brushbar

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i'm sorry to hear you're having difficulty with your dc39's triggerhead floor tool. i appreciate you've already checked for a blockage, but you may want to follow the steps shown in our online support guide just to make sure there's nothing you've missed: http://www.dyson.co.uk/support/dc39/dc39-animal/machine-is-not-working/dc39-check-extension-tube

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