Question about Kenmore 31913 Progressive Direct Drive Bagged Upright Vacuum
Me again with more info. This happened to me and I solved it as described previously. More info here:
There's a microswitch located where the hose attaches to the bottom section of the vacuum. If the hose is not completely inserted, the microswitch will not engage which causes the brushes and the self-propel mechanism to not work.
If you think about it, this is a safety feature. If you're using the hose with hand held attachments, you don't want the vacuum to self-propel itself away and potentially crash into something.
If securely attaching the hose does not solve the problem, it might be the microswitch or related circuit. You should be able to see the microswitch arm and hear it click when you attach the hose.
Posted on Nov 01, 2007
If the hose is not securely attached at the bottom of the vacuum, the self-propel drive mechanism will not work.
Posted on Nov 01, 2007
This is a direct drive machine. I think that means that there isn't a belt. Unless you know something different, let me know.
Posted on Oct 30, 2007
Determine if the wheels spin freely or if there is resistance. Sounds like you need a replacement belt for the drive. If you need help with installation, let me know.
Posted on Oct 29, 2007
I have the same problem with ours. If you lift the vacuum by the handle it breaks the lever on the transmission. You can find a replacement cable and lever on line for about $16.00 it is somewhat involved to repair but can be done by someone with mechanical ability. You can try and find a repair shop but be careful, they sometimes tell you the part is not available and try to sell you something else. I think they should be able to do the job for aprox. $80.00, but they may want more. I did it myself plus the height adj. knob for $24.00
Posted on Nov 25, 2007
The flat belt should be changed if it has been longer than 9-12 months. Next I would remove the upper handle to inspect the top section of the control cable, sometimes it fray's and has a sponge feel (no positive control) to self propel. To set this adjustment, it is best to do withthe hood off of the lower section. I would also look at the cable jacket in the foot to make sure it is under the metal clamp. It must be under the clamp to work properly. To get it under the clamp loosen one hold down screw at the top and one in the back of the vacuum, remove clamp screws and put jacket into position and then secure all screws. Now set the adjustment, Install upper handle and set self propel to off. loosen cable from arm in foot with torx screw. manually move arm until the clutch is off both drive pads. This is a visual adjustment. then secure and reassemble vacuum.
I’m happy to assist further over the phone at https://www.6ya.com/expert/robert_b96ba3f038cf317c
Posted on Feb 28, 2009
There are really two reasons why the self-propelled wouldn't work. It could either be the belts on the vacuum cleaner are stretched or broken. The belts on this model control both the self-propelled transmission, as well as the brush roller. Here's a video that shows you how to inspect the roller brush and belts to make sure that they are installed properly and working. Try this repair first, as this is the easier one to fix.
The other problem if the belts are installed properly that would cause the self-propelled wouldn't work would be the self-propelled actuator arm. There is a cable that starts at the handle of the vacuum, and runs all the way down to the floor head of the vacuum that controls the transmission. As you pull backwards on the handle of the vacuum, the cable pulls this actuator arm backwards, which then turns the wheels backwards, and when you push forward it turns the wheels forward.
The problem with the way it's designed however, is that if you pick up the vacuum cleaner by the handle of the machine rather then using the carrying handle on the back of the vacuum, it causes too much tension on the actuator arm, and will cause the cable to rip right out of the arm.
This is a VERY common problem on this model. To check and see if this part is broken on your vacuum, step on the handle release pedal so that the handle is in the vacuuming position, push the pedal a second time so the machine lays flat on the floor.
Now if you look right behind the height adjustment switch, and the rug / floor switch where the floor part meets the upright part, you should see a cable that connects into the actuator arm. Pull up and down on the handle and look for movement. Is the cable loose with only a nut attached to it, or is it resting in the actuator arm?
Here's a very helpful link that shows you exactly how to replace the actuator arm:
How to Replace the Actuator Arm on Hoover Self-Propelled Windtunnel
If this didn't help you, and the problem is still happening, please just use the add a comment form here on Fixya and let me know that you're still having problems. I'd be honored to go through and do some more advanced diagnosing with you.
I hope this we helpful to you. If you did find this helpful, please be so kind and leave feedback for me. This is why repair professionals like myself continue to come back and give free repair advice, to get the recognition of a job well done.
Thanks so much,
Posted on Apr 17, 2010
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