Question about SimpleTech 160GB USB 2.0 / FireWire External Open Box (STIU2F36160OBB1) Hard Drive

1 Answer

Simpletech hard drive

I purchased a 160 GB simpletech external hard drive for my laptop a few months ago and had no problems with my usb port reading this product. But when I tried connecting it to my desktop, it does not recognize the harddrive and act as if nothing is plugged into the usb port. I also conected a flashdrive to the same usb port and it was able to open the flashdrive with out any episodes. Any solutions ? This type of harddrive is the 160 GB simpletech pininfarina that does not use an A/C cable.

Posted by Ceelos on

  • mrwhat Dec 10, 2007

    Hi, I have a SimpleTech drive too (250gig) and so far I've backed up three full backups of three different laptops. It just so happens that I didn't had the need to do a restore of files from either backup until just recently. Backups by the way worked great. Last night I connected the drive to my new laptop (running vista).. simpletech's software installed OK. Now, when I go and click restore, all I get is 'retrieving directory sturcture'. Its really annoying, eventually program stops responding. I know the backups are still there.. I can see them (from explorer) but I can't get the restore feature to work. Is it a SimpleTech thing or vista or both or what?? my backups were taken off my xp laptops.

    Mr. what.
    [email protected]

  • Anonymous Dec 25, 2007

    i'm trying to use a simpletech 160gb usb 2.0 on my laptop and cannot access it. do i need to download a driver?

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  • 244 Answers

Your desktop usb compatibility is not supported your 160GB. The only way to attach you 160GB is to make it secondary partition to your primary drive by opening the CPU and attach it to your IDE cable.

Don't force yourself if you cannot do it by yourself just leave it to the expert. Probable cause to damage your hard drive if it is not installed properly.

Please rate me solved if you like my solution.


Best regards,


Philip

Posted on Nov 02, 2007

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What voltage is required for the power inlet port or is the USB cable enough?


The 2.5 inch external drive (laptop drive) does not require separate power supply because USB cable can supply enough power for this drive. The 3.5 inch external drive (desktop hard drive) requires separate power supply and it depends on the model.

Mar 01, 2014 | SimpleTech SimpleDrive 160 GB External USB...

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When i plug in the usb to my computer it is not recognized and does not show anywher


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning. Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective. If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement. Incompatible USB Port Problems SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer. But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive. Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system. b> Missing External Drive Letter If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive. Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management. b> SimpleTech SimpleDrive Incorrectly Formatted b> SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive. If the external hard drive is not formatted correctly for your system, it may not function or work properly. b> External Hard Drive Inaccessible If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing.
Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.
Replacing a Defective Hard Drive You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken. But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you. SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken. Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services
or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/ these can be purchased on Ebay cheap and easy to install http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d for roughly $9 or $10free postage Hope this helps.
b>

Dec 14, 2012 | SimpleTech 500GB SimpleDrive Pro External...

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Computer is not recognizing


If you have a SimpleTech SimpleDrive connected to your computer and you're experiencing problems with the external hard drive, there may be several reasons why it's malfunctioning.


Troubleshooting your computer can help rule out common problems and the possibility that the hard drive may be defective.


If you recently purchased the device and suspect there is something wrong with it, return the defective drive to SimpleTech or the reseller for a replacement.



Incompatible USB Port Problems


SimpleTech SimpleDrive plug and play options makes it easy for you to connect the device to your computer.

But you may encounter problems if your computer's USB (Universal Serial Bus) ports are not compatible with the external hard drive.


Make sure your ports are powerful enough to operate the drive. USB 2.0 ports are recommended, but if you're using an older computer with 1.0 ports, the hard drive will function much slower or you may receive an error message that the device is not compatible with your system.


Missing External Drive Letter


If you're unable to find the SimpleTech external hard drive's letter on your desktop after you have installed the drivers for the device, it's possible that the external drive may be assigned to another drive.

Sometimes, the hard drive is assigned to a network drive and you may need to manually change the drive's letter in Disk Management.


SimpleTech SimpleDrive Incorrectly Formatted


SimpleTech SimpleDrive is normally pre-formatted for Windows NTFS (New Technology File System), but Mac users may need to copy the backup software and reformat the external hard drive for FAT32 or Mac OS to be able to use the external drive.

If the external hard drive is not formatted correctly for your system, it may not function or work properly.


External Hard Drive Inaccessible
If you receive an error message that says "Drive Inaccessible," the SimpleTech SimpleDrive may not be able to read the service area of the platter. If the external hard drive emits a loud or abnormal sound, this could mean the device is failing. Test the drive on another computer to see if it is working properly. Otherwise, the external hard drive's surface area may be damaged or corrupted.

Replacing a Defective Hard Drive


You can return a defective hard drive that is under warranty to SimpleTech. The manufacturer will exchange the device if the seal is not broken.


But if you break or tear the seal on the case, any warranty claims will not be accepted and the device will be returned back to you.


SimpleTech will only accept the device if you contracted a commercial data recovery company to retrieve critical data from the external hard drive and the seal needed to be broken.


Before returning the defective drive, you will need to secure a RMA (Return Merchandise Authorization) approval number from SimpleTech and furnish any invoices or documentation regarding the data recovery company's services


or if its a usb external drive you might need a usb 3 card installed on your computer your computer might not have enough usb output power


USB 3 card will provide more power when needed to the device to gain maximum throughput and conserve power when the device is connected but is idling

http://blog.premiumusb.com/2010/09/usb-2-0-vs-usb-3-0/


these can be purchased on Ebay cheap and easy to install

http://www.ebay.com.au/itm/PCI-e-PCI-Express-USB3-0-Card-new-NEC-720200AF1-chipset-/330608109325?pt=LH_DefaultDomain_0&hash=item4cf9c7670d


for roughly $9 or $10free postage


hope this helps



Oct 15, 2012 | SimpleTech SimpleDrive Pininfarina 320GB...

1 Answer

SimpleTech 500 GB Hard Drive plugged in and showing power, but not being read by computer.


Hi,

Even though it is possible that your USB hard driveis corrupt, but

before you finally conclude, try out these few troubleshooting

steps.

First of all, it is possible that the USB port that you are using is a

USB 1.0 port, which has a lower voltage not enough to

power on your Storage drive.

In this case, there are two things you can do,

1. Change the USB port you are using for the storage drive to a

USB 2.0 one (Just keep Checking all the ports one by one in case

you dont know which one it is).

2. If your Storage drive has external power facility, just plug it in

an external power first, before connecting it to the system.

If there are no USB 2.0 Ports on your system at all,

then just go to any electronic store and tell them you want to buy

a USB 2.0 Expansion card.

and if it is a laptop, A USB 2.0 PCMCIA card.

Install it on your system, and connect your external drive through it.

Meanwhile, before you try out the second option, test the drive on

a friend's system, that you are sure has a very good system, with

USB 2.0 port.

If after trying out all these, the USB Drive still doesn't work, then

I'm afraid, the drive might have been bad/spoilt.

Kindly keep me posted about the problem and let me know how it
goes

Hope this helps you out.

Thank you for using Fixya

Goodluck

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1 Answer

Simpletech 160gb


I would guess you are useing USB.
If correct, try a differant USB port.
The USB port you are useing may not be configured for USB2 speeds.

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SimpleTech 250GB External Hard Drive can't be recognized


First of all,

uncheck the "Allow the computer to turn off this device to save power" option in the device manager for USB Hub Properties, Power Management Tab.

Try rebooting the computer once as C:\Windows\inf\INFCACHE.1 file may be corrupted and need to be replaced (either restore a previous version or just delete it and try connecting again).

Next,completely uninstall all USB devices and the main hub and then re-install.


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1 Answer

Simpletech 250GB STORAGE S


try plugging your HD into another desktop/laptop to see if your HD is functioning well on a different computer. Could be the USB cable problem. 

Feb 01, 2009 | SimpleTech SimpleDrive 160 GB External USB...

1 Answer

Simpletech 500 gb external hard drive


There is a power consumption work-around untill a Y usb wire can be purchased; the main power cable must still be used at all times but this workaround should only remain temporary!!!
Simpletech should have included this so laptop users could use the drive as their capacity is better than the packaged slimmer simpletech portable backup drives for laptops, which does include the Y cable....
1) unplug usb while powered and unknown hardware is present on laptop...
2) turn power switch off from the external HDD...
3) return power switch to on from the external HDD...
4) plug in usb connection to laptop...
Autoplay should read from external HDD!!!
**** Save some $$$ and buy a Y shaped cable to provide sufficient amount of power from laptop usb
ports, cause it's necessary to use 2 of your ports to provide power in addition to the main power from HDD to wall****

ADONIS

Sep 04, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

2 Answers

Simpletech 500 gig usb plug in hard drive


Is the drive running when connecto to power ans PC?
Try it on another PC.
Check the power supply if it is operated from an external power supply.
It it is self powered via the USB then this is a possible problem- the PC power supply cannot cope - Removing other USB devices may help here

Feb 13, 2008 | SimpleTech 250GB USB2.0 7200 RPM External...

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