Hi,
Error Code 10. The device is not installed, The Device Has A fault, The devices driver is not installed correctly.
Possible Solutions:- Uninstall the device, and re-install it using the device manager, Or Add new Hardware wizard, After uninstalling.
Does the drive read a CD ? this would eliminate the Cd reading. As the dvd uses a different or power increased laser beam. Do you have a good program installed for reading DVDs ( Power DVD Or Similar )
Mike @ compurepair.
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