Question about Brother IntelliFax-2820 Laser Fax

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Brother Intellifax 2820 repair + automatic document feeder + sensor

Receiving error message: "... paper jam in the scanner..." a sensor felt out as a result of removing the paper.  How do I remove the ADF mechanism to reattach the sensor. 

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2 Answers

Paper jam on screen will not reset


To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

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I AM RECEIVING PAPER JAM AT MY BROTHERS INTELLIFAX-2820 THERE IS NO PAPER JAM AT ALL( I CHECKED IT COMPLETELY). AND FAX MACHINE KEEPS RUNING UNTIL I PUSH THE STOP KEY AND GIVES THE PAPER JAM MESSAGE.


Where is the paper jam?Jou can take the cartridge out and look if the sensor actuator is in it's plase.if you open the back door look for small pease of paper that might stay behind or a paper that did not go through otherwise take the paper tray out and look in the botom of the machine for sensors or peases of paper

Jun 13, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Machine will not send messages, Enter FAX No. Push Send and this message appears, Paper Jam


Have you opened up the Document feeder and checked inside?
I sounds like you might have something caught in the paper path.


Dec 03, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

Outgoig faxes are received with a line down the paper from our Brother Intellifax 4100E


Clean the scanner glass. Usually dirt or white-out om glass.

I’m happy to help further over the phone at https://www.6ya.com/expert/jayw_0e86fb055a7b73de

Jun 05, 2009 | Brother IntelliFax-2820 Laser Fax

2 Answers

ADF paper jam, when there is none


If you are receiving an Error Code 103 or a Paper Jam error, but there are no pages in the ADF (Automatic Document Feeder), follow the steps below:
  1. Close the scanning application (such as PaperPort)
  2. Turn off the scanner and the computer
  3. If you have a combination ADF with a Flatbed scanner, unplug the ADF cable from the base of the scanner
  4. Plug the ADF cable back in
  5. Turn on the scanner power
  6. Turn on the computer
  7. Try scanning again
For a Paper Jam or Error Code 103, make sure that the ADF cable in the rear is connected to the scanner base. Check the flatbed to make sure that it is clear. A page incorrectly placed on the flatbed may interfere with a page feeding through the ADF.

If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.

To clear a paper jam:
  1. Open the Automatic Document Feeder cover.
  2. Remove the jammed paper and close the cover.
If you are receiving a paper jam error, or if the scanner is running continuously, check to make sure the paper sensor arm is not stuck down.
  1. Open the Automatic Document Feeder cover.
  2. Look for the small black plastic arm
  3. When you press on this arm, it should move freely up and down
  4. If the arm is stuck down, please contact Technical Support for troubleshooting options
  5. Close the ADF cover.

May 26, 2009 | HP Scanjet 8350 Flatbed Scanner

1 Answer

I have an Intellifax 2820 and there is an error message of paper jam inside... I have cleaned all paper out of machine... please help me


A jam sensor may be stuck by a paper scrap. Try manually pushing a sheet of paper through the machine IN THE DIRECTION IT IS NORMALLY FED. This may force out any stuck scraps. The jam sensors are usually located where the paper feeds and where it exits the machine. Also, make sure ALL ACCESS PANELS YOU OPENED TO CLEAR JAMS ARE CLOSED PROPERLY. Otherwise, the jam code will not clear.

Nov 25, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Paper won't feed from drawer - stuck on "manual feed"


The readout on my intellifax 2820 says, Document Jam, clear the scanner jam, then press the stop key. I can't get it to clear. What should I do?

May 03, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

Brother 2820 Says clear scanner jam and press stop


Make sure there is nothing caught where the documents go it. List up the scanner cover and look inside. It may need a separator pad or clean the feed rollers with some alcohol. Lawrence

Mar 23, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother MFC 3240C Paper Jam Error Message


If it is not resetting then either there is still something on a sensor or you did something to a sensor by accident.

here is the manual

http://www.retrevo.com/s/brother+2820+fax++manual

Nov 21, 2007 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother Intellifax 2820 repair + automatic document feeder + sensor


Brother Error Codes
RAM clear (most models)
Quickly press function * 2 8 6 4
Display should read maintenance
Press 0 1 for a full ram clear, or 9 1 to retain user data
Display should read reinit for a few moments then redisplay maintenance
Press 9 9 to exit the maintenance mode
Other maintenance mode switches:
01 ram clear (see 91 below)
02 scanner initialize (feed a white sheet, then a black sheet)
05 white level
09 print test
10 modify soft switches
11 print configuration list
16 panel test
19 CML test
20 signal test
21 tonal test
23 filter RX
54 scan edge
55 scanner area
66 test print memo
75 display drum life (if enabled on laser models)
76 reset drum life counter (laser models)
91 parameter initialize (user programming remains intact)
95 protection
B2 error = scanner or power supply error
Brother 950/980: On copy or transmit they may produce black pages. Prone to bad scanner (CCD). Brother may provide a replacement CCD at no charge to the original owner. Sometimes leaving the unit unplugged for a few hours will solve the problem temporarily.
Brother HL600 series laser printer toner will work in the laser fax & multifunction machines (part number TN100HL = TN100PPF). Drum units may be interchangeable as well (?).
Brother 1350/1550/1950: Problem: Record paper jams. Solution: Replace upper shoot. P/N UF6058001. Although there seems to be nothing causing the jam, the upper shoot gets stress marks on the ends. Replace even though it is not broken.
Thermal Transfer Machines: Only one side of the page is printing. Caused by the printhead latch being cracked. The latch is blue in color there is one on each side of the printhead, replace both latches

Nov 06, 2007 | Brother MFC-7220 All-In-One Laser Printer

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