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A problem prevented the document from being scanned.

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Code:5,205,155


There are certain documents (like my marriage certificate, as I discovered, and legal tender US dollars) that have a built-in safety valve to prevent copying/scanning. It's not the machine. It's actually an important feature to prevent counterfeiting of protected documents. Don't blame Canon. Just issue a receipt for cash and don't try to copy money!

reference: http://www.amazon.com/review/R368C0FMH80P45

Mar 14, 2013 | Canon PIXMA MG3220 Wireless InkJet MFC...

3 Answers

How do i scan a document?


Hi, it all depends on the printer your using.

How to Scan a Document on a Multi-Function Printer

A multi-function printer with a scanner makes backing up your important documents easy. The scanner function of the printer allows you to translate a paper document like a receipt or title deed into an electronic copy that is stored on your computer. Once you have an electronic copy of your document, you can process and manipulate the document as you would any other electronic file. Follow these steps to scan a document on a multi-function printer:


Connect your multi-function printer and computer. Power them up.

Select the side of the document you are going to scan. Give the document a once-over, checking for any flaws that you do not want transferred into electronic form.

Open the printer's lid. Place the side of the document you want scanned face-down on the glass plate of your multi-function printer's scanning bed. Align the document to your satisfaction.

Close the printer's lid carefully. You may want to weigh the document down with another sheet of paper to prevent it from shifting.

Choose an appropriate scan resolution. You may have to do this using the controls of your printer or on the computer, depending on the model and software.

Press the scan button to start the process. This can be done on the printer itself or on the computer.

Preview the scan on your computer monitor. You should be able to make minor changes to the scanned image if needed.

Save the scanned image if you are satisfied with the result. Try again if you are not satisfied.



Tips & Warnings

Scanning documents at high resolution and low data compression will produce the best image quality at the cost of file size.

Not happy with a scan? Re-check the alignment of the document and try it again. Discard the duds when you get a scan that works for you.

Using harsh cleaning chemicals such as acetone or benzene can damage your multi-function printer. Abrasive cleaners are also not good on the machine, particularly the glass surface of the scanning bed.



....How to Scan a Document on an All-in-One Printer?

Scanning is a standard all-in-one printer feature that converts a hard-copy document into electronic information, which your computer can store and modify. You can scan legal files, office reports or just about any other kind of document and create an electronic backup for your files, send it as email or alter it to suit your needs. Follow these steps to scan a document on an all-in-one printer:

Turn on your all-in-one printer and computer. Check the connections between the two machines.

Lift the printer's document lid. Examine the scanning surface and the underside of the lid for dust and fingerprints.

Put the document you wish to scan face-down on the glass. Use the alignment markers to help you square up the object. These are usually found on the left-hand edge of the scanning area.

Close the printer's document lid slowly so the document does not shift position.

Select a scan resolution. The higher the dpi (dots per inch) count, the sharper and more detailed the image.

Push the scan button. You may have to do this on the printer itself or on your computer.

Check the preview of your scan on your computer. Depending on your all-in-one printer and software, you may have to prompt your computer to display the preview for you.

Edit the image as it appears on your computer if you want to make changes. Your scanning software might let you enlarge, resize or otherwise manipulate the final product.

Accept the scan and save. Return the original document to a safe location.

Hope it helps..

Oct 28, 2010 | Office Equipment & Supplies

2 Answers

Wont scan some checks and wont scan money orders


The software for your device has special security features programmed in that will recognize commonly counterfeited items.

This software will prevent unauthorized scanning of security documents like cashier's checks, money orders, United States currency, etc.

There is no way to remove this feature from your scanner's software. However, some software allows for very low resolution (100 DPI or less) scans of these documents.

You'll just have to experiment and see if you can scan these documents with your scanner at these lower resolutions.

Feb 04, 2010 | Vision Panini My X 60 Check Scanner

1 Answer

Scanner will not initialize


When I try to scan a picture a message comes up that says "A problem prevented the document from being scanned." What do I do?

Sep 16, 2009 | HP Scanjet 5500c Flatbed Scanner

1 Answer

Unable to copy from scanning bed


There is probably a little switch that gets tripped when the document feeder is in correctly. This is preventing you from scanning from the glass.

Jun 02, 2009 | HP Officejet 7310 All-In-One Printer

1 Answer

Don't know how to set scanner for multiple page scan into single pdf file


The supplied Canon software is horrible, but it can be done!

Launch ScanGearStarter, choose advanced tab and click preferences button, then select scan tab.
Untick box "Automatically quit ScanGear....." then click ok.
(This box being ticked totally prevents multipage single file scanning).

Now choose simple mode tab, select the document type, dpi and document size.
Now click the green "Multi Scan" button, place the document on the scanner glas and press next in the new window.

The page will be scanned and the ScanGear window will return, just click "Multi Scan" again and place next document, press next. Keep repeating until all pages are scanned, then close the ScanGear window.

This will bring up a third window showing thumbnails of each page, any of these pages can be deselected if required.
The other important step is to choose from the pull down list Saved as Type: "MultiPagePDF".

Choose the location for saving the file and click save.
Hallelujah! .......stupid software.

Jun 01, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

How do I scan a bunch of originals from the tray and get 1 file for each page?


Loading originals to scan
Use these instructions to load originals into your device for scanning. For the best quality
scans, use the flatbed scanner. See Selecting media for the automatic document feeder
(ADF) for guidelines on choosing original documents for scanning.
Loading originals onto the flatbed scanner
1. Make sure that the automatic document feeder (ADF) input tray is free of media.
2. Lift the flatbed scanner lid.
3. Place the original document face-down on the flatbed scanner with the top, left corner of
the document at the lower-right corner of the glass.
4. Gently close the lid.
5. The document is ready to be scanned.
CAUTION To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner
surface. Always close the scanner lid when the device is not in use.
Loading originals into the automatic document feeder (ADF)
input tray
Note The ADF capacity is up to 50 sheets of 75 g/m2 (20 lb) media (depending on the thickness of
the media), or fewer sheets if the stack fills the ADF.
The minimum size for media in the ADF is 127 by 127 mm (5 by 5 inches). For smaller sizes
use the flatbed scanner. The maximum size for media in the ADF is 215.9 by 381 mm (8.5 by
15 inches).
1. Make sure that the flatbed scanner contains no media.
2. Close the flatbed scanner cover and put the top end of the stack of originals into the ADF
input tray, with the media stack face-up and the first page to be scanned on top of the
stack.
3. Slide the stack into the ADF input tray until it does not move any farther.
If this helps you, let the Boss, FixYa.com Know...

May 13, 2008 | HP LaserJet 3030 All-In-One Printer

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