I let my sister borrow my camera (STUPID ME!) and now it's not working properly. I went to download my pictures, and the screen said ERR CF. So i took out the card, re-installed it, and did the same for the battery. Now the screen says ERR 99, which according to the manual is a different problem. I can't get the camera to do anything, and am confused as to what's going on. Can you please help me?
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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.
Err 99 usually means your lens contacts are dirty either on the lens itself or on the camera.
To isolate the cause of the issue, do the following: - 1. Turn off the camera. 2. Remove the lens, battery, and CF card. 3. Allow the camera to sit without power for approximately 20 minutes. 4. Insert only a fully charged battery, and turn on the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, the camera may be faulty and requires a service. If it does not, then: - 1. Turn off the camera. 2. Insert the CF card. 3. Turn on the camera. 4. Format the CF card in the camera. 5. Depress the shutter button as you would to take a picture.
Does the “ERR 99" message appear? If so, then the CF card is faulty. Try a different card. If the message does not appear: - 1. Turn off the camera. 2. Clean the gold contacts on the lens by GENTLY rubbing them with a pencil eraser or soft cloth. Keeping the camera face pointing down, also clean the gold contacts on the camera, being careful that you do not let any debris fall into the camera body. 3. Reattach your lens. 4. Turn on the camera. 5. Depress the shutter button as you would to take a picture.
If the “ERR 99" message only appears when one particular lens is attached, then that lens should be examined by a service technician. If you see the “ERR 99" with a different Canon lens attached, then the camera is faulty and should be serviced.
ok,i had this problem & couldnt find solution anywhere,so i took the back off the camera to reveal the lense unit.Now there is 2 screws in the middle of the back of the lense you need to remove together with ribbon cable.Underneath this is a small square rubber seal which was not seated properly.All i done was to seat it back in the right place,put all back together & hey presto,turned camera on & all was good.
This might not be the same problem you all have but it worked for me.
Good luck !!!
Yes, please turn off the camera when changing lens, make sure on the lens is on its full aperture if you are doing auto. if doest not work to make is test turn the camera on the manual mode and the lens too. If your lens is new there should not be any problem, if you bought the lens used make sure all the points are clear not rusted. some time when lens fall of it breaks its points inside.