Question about HP Photosmart C6180 All-In-One InkJet Printer

1 Answer

My photosmart hp C6180 keeps saying printer alignment failed and it will not print anything with black ink. I have replaced the black cartridge 3 times. What do I do? It will print all the other colors but black.

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JDTec

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C6180 reset:

Perform a semi-full reset to set all user menu settings, telephony parameter settings, country/region and language UI, fax memory settings, fax journal information, speed dial and broadcast lists, personal header information, and junk fax settings to the default settings. Performing a semi-full reset of the All-in-One

  1. Use the On button to turn on the product.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the color graphics display.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01457329&cc=us&lc=en&dlc=en&product=1153494

Or a Full reset:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00720248&cc=us&lc=en&dlc=en&product=1153494




If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Posted on Jun 12, 2009

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1 Answer

I am having problems trying to print with my HP C6180 Printer and it keeps saying replace the following ink cartridges. I have replaced the black cartridge, but not the others, as I do not want to...


Hello.
Unfortunately there is no way around this. It is a feature of the printer to stop any air reaching the tubes to the print head from the cartridge, plus a way of making you buy more ink!
If quality is not an issue search on E-bay or a computer fair/market for some cheap compatible cartridges. I have seen them from $10-$20 each
I hope this helps Regards
GM

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So, replace the BLACK ink-cartridge.

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Please clean the print heads :

Press Setup up - Tools - Clean Print heads on the All-in-One.

If this does not resolve the issue , Reset the All-in-One.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

If issue stil persists. Contact HP.

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