Question about Dell A940 All-In-One InkJet Printer
Was putting in a new black cartridge......and when I shut the lid....got this error? says "no black cartridge" hardware error 0502...any thoughts?
tried to open up and re-install the black cartridge but the toners are way over the the left and won't let me move them back to the center where I can work with them.
From Dell's website
Posted on Nov 13, 2007
Thecartriges run on a steel shaft and respond to resistence. Take a kleenex and clean th shaft. Then lubricate it with WD40 or some other lubricant. The 0502 error will go away. The Clay Works [email protected]
Posted on Jan 19, 2008
The cleaning of the bar did the trick, thanks guys
Posted on Nov 23, 2009
Wipe the silver bar down w/alcohol! It worked for me; slides just like it is supposed to. It was icky! Also, when the printer doesn't detect the cartridge, it maybe the cartridge is defective, even if it is new. I had that w/my lexmark, which is much the same. I checked it w/an old cartridge & it did acknowledge it. So, another trip to Walmart, & it was all good. Just a bad cartridge....
Posted on Mar 04, 2009
I tried "cleaning the ink cartridge nozzles". Press Options until Cartridges displays > Press + until Clean displays> Press Select. I had to do it twice. Then I took a soft wet rag and ran it across the metal bar that the cartridges slide on. So far it has worked.
Posted on Aug 31, 2008
I am using Dell AIO Printer A940 for one year.Its show best
performance.but two days above printer show on screen (HARDWARE ERROR:0502).and computer no detect printer.
when I press power batton printer on and show error:0502.when i open the cover cortridges not moves.but when i shut the cover cartridge is not move.
please Resolve this problem.
Dell AIO Printer A940
express service code:38806945849
Posted on Apr 05, 2008
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