Bought used tv and I have direct tv and don't want to use guideplus but it stays on my screen and says no info found. How can I just disable the program because I have no use for it. Thank you
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Most of the RCA GuidePlus Gold gemstar TVs worked with analog TV signals (NTSC) only. The Guide+ information was only broadcast in NTSC signals and is no longer being provided. If you can check the date of manufacture of the TV, you can use the size to check if it had an ATSC tuner added if it was made for the US market. 37"+ TVs had to have a digital tuner in second half of 2005. 25" TVs needed to have the ATSC tuner after March, 2006. The next year all TVs had to have a digital tuner.
I hope this helps. Please add a comment with the model number of the TV, if you would like me to confirm the tuner information on your set.
Cindy Wells
(The RCA F31317 TV with Guide+ was manufactured in 2000 and thus only has a NTSC tuner.)
Fault with the main power supply regulator board. Check and replace damaged component/s at its main power regulator [SMPS] section circuit. Contact any service technician. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts. http://electronicshelponline.blogspot.com/
RCA made only two 36" televisions between 2004 - 2010 and neither one of them have digital (ATSC) tuners. They made ZERO CRT televisions before that with digital tuners.
Sounds to me like there is an issue in the control circuit, and quite possibly the micro itself. If you have issue with both the remote and buttons I am thinking a microprocessor issue since they normally enter the micro at different locations and therefore would not have a single component cause a failure across both of them (Except the micro of course)
Best option may be a service center.
There is going to be a wire that is connected to the back of the tube. The item that wire comes from (Flyback Transformer) needs to be replaced. Also, the HOT (Horizontal Output Transistor) is likely bad as well. It'll be a 3 pin unit connected to a heat sync around the Flyback.
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