I cannot reset the paper jam light, is there a paper sensor I need to check or adjust?
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Clearing Paper Jam for the HP Deskjet 900 Printer...
Instructions to clear clear paper...
SOURCE: Paper Jam Error on HP 2015
For whatever reason the printer internal programming became corrupt showing that there is a paper jam. After checking the paper path and a quick can of air sprayed into the tracks, I proceeded to attempt a Cold Reset.
1) Remove the paper tray.
2) Remove toner cartridge.
3) Unplug USB.
3) While plugged in to power, turn off the printer, hold down the 'GO' button and power it back on. Continue to hold for more than 5 seconds but less than 15.
4) Reinstall the tray (be sure to check the paper level indicator is operating when you add paper to the tray. The lever should move up as it fills with paper)
Reconnect the USB cable (make sure you are using a thick USB cable and not a cheap thin one, very important. Make sure the printer is not plugged into a backup batter either) Never plug a printer into backup power.
I noticed that the computer did not recognize the device when connected which prompted me to contact HP support.
HP Support is shipping out Item # CE517AB - Font/DIMM Program for me to install in the printer to most likely reinstall the firmware.
I will post back if this works to flash the firmware or just waste some time.
SOURCE: HP 2015 printer has a constant paper jam light
Your printer has a long history of problems with its formatters. Apparently you may be able to download updates, but they don't always work. You may have to replace it. More information here:
http://forums13.itrc.hp.com/service/forums/bizsupport/questionanswer.do?admit=109447627+1228501642160+28353475&threadId=1210144
SOURCE: hp psc 1400 inkjet fix, paper jam
Please try these steps :
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
SOURCE: Error 13.20.00 on HP laserjet 5200 jam inside top
This is a common issue and most times a bear to repair. There is a
sensor flag mounted on the paper feed assembly behind tray 1 which has
a habit of either coming off or the spring which moves it back a forth
comes out of its holder. In any case it is one of the worst repairs you
have to do. Many items have to come off to get to it and getting that
flag and spring on correctly even with the instructions is difficult.
Usually what will happen is you get the 13.20.00 error on power up with
no motor movement and when you open and close the top cover, the motor
will move but the same error reappears. If you are lucky it is just a
case of a shred of paper blocking the sensor flag from moving and worst
case of the flag having come off. You will need the service manual and
check the removal and replacment section on the paper feed assembly and
play close attention to the 3rd page.
sometimes this error also appears if a wrong fuser is installed in ur printer that is not ur model number.... have it checked
thank you
have a nice day
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