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Posted on Jan 11, 2018
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My PC 201 fax machine says error 2001 when I try to fax pages. When I first put the pages in and enter the phone number it says ''recieving'' even though I'm sending not recieving. And then the pages run through the machine but don't actually get sent and thats when ''error 2001'' shows up on the screen

1 Answer

Don A

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  • Brother Master 4,417 Answers
  • Posted on Jan 11, 2018
Don A
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Joined: May 29, 2017
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This type of error is generally caused by interference on the telephone line, an incorrect telephone line connection, or an alarm system or other device on the line.

1) Try re-sending.
2) Try connecting the machine to another phone line.
3) Have the line checked.

You did not say if this was a newly occurring problem. Regardless, take a look at this setup procedure but if you don't have a user's manual, contact Brother's support before altering setup:

http://support.brother.com/g/b/faqend.aspx?c=au&lang=en&prod=mfc7362n_as&faqid=faq00002728_005

You might try the chat or email at the support site as well.

Contact Brother

5 Related Answers

Anonymous

  • 208 Answers
  • Posted on Dec 13, 2007

SOURCE: Busy signal on sending and recieving

Did you plug a phone into the phone jack and see if there is a dial tone?
Thats the first place to start.
After that let me know, and I will give you more ideas.
Sounds like a phone line issue

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checkitright

CheckitRight

  • 1363 Answers
  • Posted on Dec 18, 2007

SOURCE: UX B700 Sharp Fax machine send fax issue

here is the manual

http://www.sharpusa.com/files/fax_man_UX_B700.pdf

good luck

Anonymous

  • 159 Answers
  • Posted on Feb 27, 2008

SOURCE: can recieve well, sends all black

The scanner is not receiving light. That is either because paper is covering the scanner, or the scanner light source is not working. In this case, make sure the connections are in place, if so, replace the scanner.

Anonymous

  • 2120 Answers
  • Posted on Sep 01, 2008

SOURCE: fax will not send

Does the receiving or sending party have a DSL phone line?

Dick O Reilly

  • 3594 Answers
  • Posted on Nov 18, 2009

SOURCE: How can I test that my fax machine can send and

Use the fax to make a copy if the copy is bad the fax you send will be bad.

DickyO

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Okay for starters, you need to check to see if that fax machine is automatically answering the phone when it rings. you can check to see if it is trying to recieve by call that phone number from another phone and listen if it answers and when it does, does it make a high pitched squelling sound that varies in pitch.
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    • If the remote fax does not answer, the problem is on the remote side, contact the recipient
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