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Cecelia Posted on Mar 06, 2014
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I use to have netgear16 for my wireless I returned it and got a verizon wireless router and I can't get my printer to print it keeps telling me I'm offline and I think it's because it's still connecte

Hp photosmart C6380 all-in-one wireless printer

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Pete Fotheringham

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  • HP Expert 175 Answers
  • Posted on Mar 06, 2014
Pete Fotheringham
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Joined: Sep 11, 2013
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Not quite sure we got the complete message there- but here goes., You've recently changed routers and now your networked printer is no longer connecting to the network.
1.) remove the driver from your Pc
2.) turn on printer- when ready press menu button , use the arrow keys to navigate and the print switch for enter - select SETUP, then I/O connections/networking, then select Auto-IP enabled, Boot DHCP.
3.) turn off the printer, wait 10 seconds, turn on the printer allow to come to ready
4.)n reinstall the driver, it should search automatically for the printer.

5 Related Answers

Anonymous

  • 184 Answers
  • Posted on Oct 26, 2009

SOURCE: Problem for HP Photosmart C6380 All-In-One InkJet

It's probably telling you it is out of ink.
The ink system can fail if the cartridges in the product are installed incorrectly, if the ink in the cartridge is low or out, or if the cartridges are damaged or not correctly vented.

Here's the HP page that details the solutions for this problem:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

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ufcscom

  • 46 Answers
  • Posted on Sep 23, 2009

SOURCE: wireless printer won't print

This is usually caused by the Printer being set to DHCP, which allows the router to change the IP address of the printer. When you setup the printer, it set to a specific IP address. Try reconfiguring your printer to a static IP address with the last octet 3 values beyond what your current computers IP address is. As an example, if your computer's IP address is 192.168.1.3, make the printer 192.168.1.6. That should keep it clear from any additional devices you attach to your router in the future.

You will then have to go into windows and add an additional port for the printer with the new IP address, the example above is 192.168.1.6. Good luck! :)

Anonymous

  • 1 Answer
  • Posted on Aug 04, 2010

SOURCE: MY PRINTER OFFLINE

I don't have a solution for this problem. I have a comment. I have the same types of issues with my HP. I hate HP. Why is it that we can design software to remotely fly fighter jets but we can't get reliable software to print wirelessly? I am now going to throw my HP Photosmart C4580 All-in-One in the road.

Ben Johnson

  • 686 Answers
  • Posted on Sep 30, 2010

SOURCE: My HP Photosmart C6380 keeps saying "offline" via

Give this a try...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en&product=3560280&tmp_track_link=ot_search

puertobori

Doctor PC

  • 7733 Answers
  • Posted on Oct 06, 2010

SOURCE: My HP Photosmart C6380 printer

Go here ----->link.

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