Question about HP Officejet Pro L7680 All-In-One Printer

1 Answer

Software Loading / Scanner Recogniton

I purchased an HP OfficeJet Pro L7680 (Alli n One) about two weeks ago.
I have managed (first time) to load the Software (SW) package to my Works Laptop (a Toshiba M3) this all seems to be OK, suggesting that there is nothing wrong with the Printer or CD provided.
My issue is that when I tried to load to my Decktop PC (a Dell Pentium 4)
at the first attempt, I managed to connect to a 'Dead' USB port (my error).
My PC didn't configure with the new devise. Having switched USB ports, I managed to finish the SW upload BUT the printer was not configured correctly. Plug & Play did seem to recognise the device i.e. I got the usual
comment bubbles by the clock. I therefore, unistalled the SW, and tried
again. Since this point, the CD usually does not load beyond 96% (it will go to 100% in the end but this seems to be a timeout) as a result, my Printer now works BUT the icon 'HP Digital Imaging Monitor' will not load
stating that 'No HP device is found'. I can load an image via the Windows
'Scanner & Camera wizard' BUT not via the HP SW.
I have upgraded my USB cable $50 worth, unistalled and reinstalled my
USB drivers, all ports are working fine.
Heaven only knows how many times I have unistalled & reinstalled via HP Support instructions but still no joy. I suspect that the Registry is the problem BUT not too sure. I must be full of duplicated entries although I do run a Reg Cleaner to clear some of the rubbish. In the end, I'm not too sure
what to remove in the registry (and I do copy to my Desktop before removing anything) can you advise. The problem seems to relate to the Scanner but it does work
Any ideas ?

Posted by Moorman on


1 Answer

Eric Engel

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert who has written 20 answers of more than 400 characters.


    An expert who has answered 20 questions.

  • Expert
  • 122 Answers

Several times, I've had issues installing USB devices on Dells.  The problem seems to involve the fact that Dell has trouble recognizing the ports as USB2.  It'll recognize devices, but not all devices, and not all devices will work properly.

I know this doesn't exactly solve your problem, but I thought this tid-bit might bring you a little closer to a solution.

Posted on Oct 30, 2007


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I clean HP officejet Pro L7680 All pictures have severe vertical lines??

Have you tried the "clean print head" option in the HP Officejet Pro software on your computer? This will often fix verticle lines. But, it will use a lot of ink.

Nov 04, 2014 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Hard reset on HP l7680

you have to reinstall the driver again ,full software, hope was helping you .

Mohamed Hejazi

Mar 26, 2013 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Trying to install software for HP officejet L7680 on widows 7 system 64 bit. When installed printer and fax works well. When attempting to scan error message appears. "hp Imaging device not...

when installing the drivers turn off the antivirus software. download the latest drivers from HP, also down load the HP software on the main software page. this is the latest HP firmware and diagnostic firmware.

Jun 21, 2017 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Need to download software for HP L7680 to HP

From the manufacturer's web-site:

download the device-driver for your Operating System.

Apr 25, 2010 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

HP L7680 Scanner & Software function - cD does not load fully


This is an educated guess but your problem is most likely a driver/software file conflict which is causing the software to bork before it completes the installation.

In all honesty the HP software is bloatware that is frequently identified as more trouble than it's worth. So, my recommendation would be to try and locate a more suitable software package that will work with the scanner to do what you want instead.

You are probably best to download the basic driver only package for your unit and then completely remove the old software before installing fresh (remember to unplug the printer before you install the new drivers).

I appreciate that this is not the most elegant solution but as I noted the HP software is not overly user friendly and in the interests of retaining your hair, sanity and keeping therapy bills to a minimum I'd invest your time in finding a more suitable application that will work with a TWAIN scanner (which the HP L7680 should be).

Hope that helps and good luck...


May 27, 2009 | HP Officejet Pro L7680 All-In-One Printer

2 Answers

Hp 7680 give 'General Error, error saving file'

There is a bug in HP firmware that doesn't allow duplex scanning to memory cards. Once it happens, you need to power down and power on the scanner. (and on a couple of occasions, I had to reformat my memory card)

Jun 28, 2008 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Scanner & Software function - cD does not load fully

When trying to reconnect the device, don't expect Windows' plug and play to help you.

To uninstall the hardware itself, locate on your CD "x:\util\ccc\uninstall_l1.bat". Disconnect USB cable as it says before continuing. When finished, restart your computer.

REinsert the CD, and choose "Add a device"... that'll ask you to connect the USB cable so it can configure the scanner portion and not only the printer portion.

Oct 30, 2007 | HP Officejet Pro L7680 All-In-One Printer

Not finding what you are looking for?
HP Officejet Pro L7680 All-In-One Printer Logo

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Cindy Wells

Level 3 Expert

6082 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides