Hi - I understand that you recently had something heavy drop on top of your Frigidaire Freezer door. From my experience the condensation does typically indicate poor door seal. When cold air and warm air outside is entering into the freezer it causes condensation. Try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then I suggest contacting your manufacturer and see who they recommend to repair the unit. Hope this helps! JK
Hi - Modern freezers have increased storage capacity and keep more even temperature that may require the compressors to run longer but use less energy. Was the unit disconnected previously for any reason? If so, freezer requires a minimum of 4 hours to cold down completely. Confirm that the temperature control is not set too cold and that the door is not being open frequently. A dirty, cracked, worn or poorly fitted door gasket can allow warm air to enter the unit causing it to have to run longer to remove the warm air. Leaks in the door seal will cause freezer to run longer in order to maintain desired temperature. Cleaned the gasket, if it is too damage then it will need to be replace. You can check and see if the door seal is bad by, placing a dollar between the gasket and cabinet. Check to see if the door is being blocked by anything stopping it from closing properly. If nothing is stopping the door then replace gasket. Keep in mind that there should also be at least 4-6 in of air space on all sides of the unit. If freezer is built in or has items stored on top that cover the unit, the can cause long run times, high temperature in the freezer and premature failure to the unit. Do not block the toe grille on the lower front of the unit. Sufficient air circulation is essential for the properly operation of your freezer, about 3 inches around the unit.
Hi - From what you have described it sounds like the freezer has a poor door seal. When cold air and warm air outside is entering it causes condensation. Try checking and see if the door seal is bad; place a dollar bill between the body of the freezer and close the door. The dollar bill should stay in place and pull out with a small amount of resistance. If the dollar bill falls out when placed between the gasket and cabinet double check to see if the door is being blocked by anything stopping it from closing it. If nothing is stopping the door from closing then I suggest contacting your manufacturer and see who they recommend to repair the unit.
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