# Whirlpool Duet washer does not indicate end of cycle and unlock door

The girlfriend has a whirlpool duet clothes washer that does not indicate the wash/rinse/drain cycle has ended and does not unlock the door. She needs to manually unlock the door when done. The washer drains completely except for a small amount of residual water in the tub now that I have shortened the drain hose and remove any blockages in the drain tube.

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### Liam

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Most times this problem can be caused by a blocked tube to the pressure switch,..

Posted on Mar 03, 2014

Testimonial: "Where exactly is the pressure switch located? I don't know what to do with this solution."

• Liam Mar 04, 2014

If there is a pressure switch it would be situated just under the top lid. usually a round shaped object with a plastic capillary tube going from the bottom of it to the bottom of the drum. What you need to do is to disconnect the tube at the switch and blow through it. it should be clear through to the drum in order for the switch to work.. it is easily recognsable with two or three wires an a plastic tube going into it. may be about 3" diameter housing a diaphram inside..

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### blueextc3221

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.

A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!

When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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Posted on Sep 27, 2010

### blueextc3221

1. Find out where the leak is coming from. Does it leak constantly or during one part of the cycle?
A constant leak means the leak is in the valve where the hoses hook to the washer, the supply valves, or the lines to the washer from the water supply.
The other two options are when the washer is agitating or pumping the water out between cycles.

2. See if it leaks during both cycles and the test there would be to lift the lid just as it starts to drain and wait to see if the water stops leaking.
If it doesn't, then run the drain cycle to see if it gets worse or better.
Results may not be immediate as it would take a few minutes for whatever water there to finish dripping.

3. Wait until the water has been pumped out, lift the lid and check the drip again.
When the location of the leak has been determined, unless the washer has been frozen, most leaks can be fixed without parts and just using hand tools.
If you have an older, top load washer, the back or front will come off so you can observe where the leak is coming from.

WARNING. You are working with a moving, electrically hot machine that could flood.
You must take your time and not put your hand or hair in somewhere that can catch you.
You should not have to get into the upper control center, thus reducing the shock hazard.

4. Before turning the machine on, remove a cover. On some washers, there are two screws on the bottom L & R front corners that take the front panel loose.
Once the screws are removed, the front cover is hinged at the top and you simply pull the bottom away from the machine until it comes un-hooked, and set the cover aside.

There shouldn't be many exposed wires or ends, but a few. Don't touch the terminals or lay something metal in the machine that could fall on the terminals.

5. Take a flashlight, look for obvious leaks or better, water stains around nuts, hose clamps, etc.
Most likely you'll see some water residue here and there and that would be normal as a washer is wet. Look for puddles, long white streaks, calcium deposits.
Most likely, you won't find standing water, but some clues of where you should look when the machine is running.
Unless this leak is so obivous you can see what's wrong, you don't need to start it and you should repair the problem.
Once possible areas have been identified, you should start the machine as if you had a load in it and start to watch for the leak.

WARNING- Make sure you have no tools laying in the machine and you are out of the way. There are spinning parts and live wires once you turn the machine on.
Stay clear, and watch your hair and hands.

Once the machine is full and starts its cycle, look for leaks.
Let the machine do its cycle and as it goes into each part of the cycle, look for the leak.
Once you find a drip, stop the machine by lifting the lid or pulling out on the control knob, and now observe more closely.
Remember, water runs down; where it drips is not necessarily the place of origin.

6 Find the leak and make the needed adjustment (which will be all that is necessary most of the time).
If it is a part you need, get the make, model number and serial number of the washer and call an appliance parts dealer or repair service if you don't think you can repair the problem.

If the washing machine leaks water while it is filling, pull it away from the wall and see if the water drips from the inlet hoses or valves as the unit fills.
If it does, tighten the faucet packing nuts. Then, inspect the hoses and replace them if they have become cracked.
Also look for cracks in the casing of the inlet valves. Unplug the unit and lift the top to better inspect the valves.

Replace any valves that are cracked.

Valves usually crack when the hot water in the house water supply is heated to greater than 170 degrees.
They also crack if the house is left cold during the water and water is not drained from the unit. A cracked inlet nozzle can leak during fill.
The leaking water will drip down the outside of the tub and collect under the unit. Be sure that the hose connected to the inlet nozzle is tightly clamped.
Replace the nozzle if you find cracks in it.

If the leaking occurs at some time during the wash sequence other than when the machine is filling with water, unplug the unit, remove the back panel and examine the parts under the machine.
You can make a closer inspection by tipping the unit over onto it's front or side.

Tighten hose clamps that have become loose. If water is leaking from the pump, replace the pump.

The gasket between the tub and the splash guard may wear out and leak. To check the gasket, lift the top and remove the snubber and splash guard.
Replace a worn gasket. A hole in the bottom of the tub can develop.
If the hole is less than 1/4 inch in diameter, remove the agitator and basket and seal the hole.
If the hole is larger, replace the washing machine or tub.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

### blueextc3221

There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.

A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!

When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question******

Posted on Sep 30, 2010

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Instructions
• 1 Press any of the buttons on the control panel to see if the buttons are operational or check to see if the "Control Locked" indicator light is lit. If the control panel is operational, you may mistakenly lock the door.
• 2 Press and hold the "End of Cycle Signal" button for approximately three seconds until the "Control Locked" indicator light shuts off. The control panel is now unlocked, and the washer is ready for use.

• 3 Lock the washer again by pressing and holding the "End of Cycle Signal" button until the "Control Locked" indicator light turns on.

Read more: How to Unlock the Control on a Whirlpool Duet ' eHow.com http://www.ehow.com/how_5701217_unlock-control-whirlpool-duet.html#ixzz2HVS4i8hL

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This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:

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Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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