I have a G-Tech G-Speed Q 4TB RAID drive. The drives are fine, but the interface has malfunctioned. The Firewire ports stopped working (have no way to even test the eSata port, as my MacBook Pro doesn't have either eSata or PCIe ports.) The USB 2.0 port is still working, but it is worse than painfully S-L-O-W, making it worthless for anything more than a simple backup drive. Don't want to invest in a new G-Speed Q drive, and want to keep the data on the existing drives. Would like to transfer the drives to a third party 4 TB RAID enclosure. The G-Tech drives are all mounted to a proprietary plug-and-play bracket system. Can this bracket be removed from the drive without damaging it, and can these drives be mounted in a third party RAID enclosure as long as it supports the same 3.5" drive size? Similarly, I would like to replace the 1.5TB HDDs in my G-Tech "G Safe" RAID drive, but am leery of the G-Tech branded drives. Can I remove the "plug-and-play" mounting hardware from the drives now in the G Safe, mount them on HDDs made by another manufacturer, and install them into my G Safe unit? I was always taught that "parts is parts," so I am hoping that the G-Tech drives aren't some kind of proprietary hybrid.
SOURCE: I have 2 1TB G-Drives connected to an intel mac.
Try using different cables. Also, try swapping the order of the drives. See if it's a specific drive or if either one in either order does not always work.
SOURCE: When I turn on the G-Drive the little light turns
It sounds like the drive is not completing the connection. First, try restarting your computer. Then, try another port or cable, or connect to another computer. Another possibilty is a damaged directory, this will be apparent by the drive showing in Disk Utility, but the volume name is greyed out or generic. If so, then DiskWarrior can often repair damaged directories and allow the drive to mount.
SOURCE: drivers wont mount. tried to mount them on a Star
When you turn the drive on, does the indicator lamp flash once and then is dark? If so, that indicates a defective hard drive. When you mounted the drive in the Star Tech drive reader, did it spin up? If not, that would confirm a defective drive. If you need more help, please call HitachiGST Tech Support M-F 8AM to 6PM PST at 1.888.426.5214 and a technician will be happy to help you.
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